Business Development Representative

We give strategy the human edge.

FranklinCovey (NYSE: FC) is the worlds most trusted leadership and organizational performance partner that gives strategy the human edge. We help organizations achieve the breakthrough results that matter most. Using proven principle-centered frameworks and practices we build high-trust leaders teams and cultures and help clients translate strategy into consistent execution. For more than 40 years we have tested this approach with thousands of clients from Fortune 100 companies to educational and government institutions providing professional services across 160 countries.

To learn more visit

Title: Inbound Business Development Representative
Payroll Title: Business Development Representative
Division & Department: Enterprise Sales
Status: Full-Time Exempt
Reports to: Sr Manager Sales Development
Location: Onsite HQ located in Draper UT
Compensation: Anticipated compensation for this position is $60-65k* OTE split 90/10 between base/commission.
Date Posted: 06/22/26**

Job Summary
An Inbound Business Development Representative (BDR) is the first point of contact for prospective customers interested in solutions. This role is crucial for qualifying Marketing Qualified Contacts (MQCs) and scheduling appointments for Account Executives (AEs). The position is considered an entry-level role within the sales organization and requires disciplined work ethic strong communication and relationship-building skills to understand potential customers needs and align them with offerings. Successful BDRs will have their eye on both volume and quality of MQCs.

Essential Job Functions

• Engage with inbound leads via chat email and phone calls to establish rapport and qualify them.

• Conduct conversations via chat and phone to identify potential customers business goals problems and needs and establish Commercial Intent

• Schedule qualified contacts to meet with Account Executives for discovery calls.

• Utilize and update information in our CRM system to ensure metrics and dashboards are kept current
• Understand the roles impact to the full end-to-end sales cycle at FranklinCovey.

• Collaborate closely with marketing and sales teams to ensure a smooth transition of qualified leads.
• Follow defined processes and complete required trainings on time.
• Work in a high paced goal-driven environment with high enthusiasm that inspires the peer BDR environment.
• Outstanding attendance

Basic Qualifications

• High school diploma
• 1 years of experience in customer-facing pre-sales or sales oriented role

Preferred Skill & Experience

• Experience in a call center customer service or chat support
• Ability to actively listen and uncover customer needs through insightful questioning
• Strong interpersonal skills with the ability to build rapport quickly
• Self-motivated proactive and results-oriented with a desire to learn and grow
• Familiarity with CRM systems (e.g. Salesforce)
• Ability to ask insightful questions and a keenness for problem-solving across multiple channels
• High degree of resilience enabling you to bounce back from setbacks
• Possess a player mindset; you strive to grow and develop and never back down from a challenge

Benefits include medical dental and vision insurance HSA employee stock purchasing program 401(k) paid time off holiday pay and more. Please visit for details.

*Actual offer may be outside of this range and will be determined by education experience knowledge skills and abilities as well as geographic location internal equity and alignment with market data.

Unless otherwise noted applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board but the posting may close at any time after the specified duration.

Employer Information

For an overview of our Interview Process please visit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin disability protected Veteran status age or any other characteristic protected by law. Please visit for our full Equal Employment Opportunity policies and Nondiscrimination Provision.

Direct Reasonable Accommodation requests to .

For our Privacy Policy please visit Experience:

IC