Business Development & Operations Associate (Medicaid Finance & Policy)

Millimans Medicaid Finance and Policy practice is seeking a proactive and detail-oriented Business Development & Operations Associate to support strategic business development initiatives and day-to-day operations within our practice. This is an exciting opportunity for an early-career professional with a passion for operational excellence business development and marketing and leveraging technology such as AI to drive efficiency and innovation.

Who We Are

Millimans Medicaid Finance and Policy Practice serves state Medicaid agencies and a wide variety of organizations significantly impacted by Medicaid reimbursement and funding including hospital associations and safety net hospital systems. The practice is affiliated with the broader Milliman Medicaid Consulting Group consisting of 600 professionals including actuaries healthcare consultants attorneys and statisticians.

Responsibilities

• Support the execution of business development initiatives including proposal writing (responding to RFPs) conference tracking resume updating and tracking competitive analysis and pipeline management.
• Assist with practice management improvements to streamline internal processes and support practice growth.
• Coordinate virtual business development and practice management meetings as well as annual onsite practice meeting.
• Maintain and enhance the practices SharePoint-based intranet ensuring it is user-friendly organized and a valuable resource for our staff for business development and practice management purposes.
• Draft and edit high-quality written materials including proposals reports communications templates and knowledge management assets.
• Conduct research and analysis to inform business strategy and related decision-making.
• Collaborate cross-functionally with consulting teams marketing IT legal counsel and leadership to support strategic priorities.
• Partner with consultants and Milliman legal teams to assist in the execution of legal documents and contracts through Millimans Enterprise Legal Management system.
• Explore and implement AI-powered tools and solutions to improve business processes and team productivity.
• Track key metrics and prepare regular updates on business development and operational performance.

Qualifications

• Bachelors Degree or higher
• 2 or more years of relevant experience in business development/marketing or a related fieldideally in a consulting or professional services environment.
• Exceptional writing editing and communication skills; ability to synthesize complex information clearly and concisely.
• Experience working with SharePoint or another content management system including content creation and basic site management.
• Interest in and familiarity with AI technologies including how they can be applied to business problems and process improvement.
• Strong organizational and project management skills with attention to detail.
• Comfort working independently and collaboratively in a fast-paced dynamic environment.
• Proficiency in Microsoft Office Suite (Word Excel PowerPoint SharePoint) and willingness to learn new tools and systems.
• Interest in building a career within the healthcare industry particularly related to Medicaid and other government health and human services programs.

Please include a writing sample or tailored cover letter with your application.

Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

Location

The candidate hired into this role is expected to work in-person in the Milliman office in Chicago IL on a hybrid basis but flexible work arrangements will be considered and a remote position would be considered for a highly qualified candidate. Applicants must be willing to travel nationwide for meetings conferences and team events as needed. The expected application deadline for this job is June 22 2026.

Compensation

The overall salary range for this role is $65200 - $ candidates residing in:

• Alaska California Connecticut Illinois Maryland Massachusetts New Jersey New York City Pennsylvania Virginia Washington or the District of Columbia the salary range is $74980 - $119830.
• All other locations the salary range is $65200 - $104200.

A combination of factors will be considered including but not limited to education relevant work experience qualifications skills certifications etc.

Benefits

We offer a comprehensive benefits package designed to support employees health financial securityand well-being. Benefits include:

• Medical Dental and Vision Coverage for employees dependents and domestic partners
• Employee Assistance Program (EAP) Confidential support for personal and work-related challenges
• 401(k) Plan Includes a company matching program and profit-sharing contributions.
• Discretionary Bonus Program Recognizing employee contributions
• Flexible Spending Accounts (FSA) Pre-tax savings for dependent care transportation and eligible medical expenses
• Paid Time Off (PTO) Begins accruing on the first day of work. Full-time employees accrue 15 days per year and employees working less than full-time accrue PTO on a prorated basis
• Holidays A minimum of 10 paid holidays per year
• Family Building Benefits Includes adoption and fertility assistance
• Paid Parental Leave Up to 12 weeks of paid leave for employees who meet eligibility criteria
• Life Insurance & AD&D 100% of premiums covered by Milliman
• Short-Term and Long-Term Disability Fully paid by Milliman

Who We Are

Independent for over 75 years Milliman delivers market-leading services and solutions to clients worldwide. Today we are helping companies take on some of the worlds most critical and complex issues including retirement funding and healthcare financing risk management and regulatory compliance data analytics and business transformation.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions develop future leaders and amplify the voices of their constituents. We encourage our employees to give back to their varied professions including leadership in professional organizations. Please visit our web site ( to learn more about Millimans commitments to our people inclusion and sustainability.

Through a team of professionals ranging from actuaries to clinicians technology specialists to plan administrators we offer unparalleled expertise in employee benefits investment consulting healthcare life insurance and financial services and property and casualty insurance.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin disability or status as a protected veteran.

Required Experience:

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