Business Applications Manager (Information Technology Manager 1)

Business Applications Manager

(Information Technology Manager 1)

Who we are:

At the Ohio Department of Behavioral Health (DBH) we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.

We proudly employ over 2800 dedicated employees across our six inpatient behavioral health hospitals Ohio Pharmacy Services Ohios prison systems and the central office located in the James A. Rhodes State Office Tower in Columbus Ohio.

DBH Values:

• Service-Oriented (Person Centered Solution Oriented Customer Focused)
• Collaborative (Approachable Reasonable Transparent)
• Value Driven
• Innovative (Yes Before No)
• Strong Sense of Urgency

Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well get well and stay well. Join our collaborative service-oriented environment where you will be respected and valued.

The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace committed to supporting the health and well-being of all employees including those in recovery. We foster an inclusive stigma-free environment where individuals impacted by mental health and substance use challenges are valued supported and empowered to thrive. Our workplace culture promotes wellness second-chance hiring and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect both in the community and within our own team.

Application Procedures

To be considered for this position you must apply online through this posting website (). We no longer accept paper applications. When completing your online Ohio Civil Service Application be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. We will not give credit for your qualifications experience education and training in the job selection process if there is no evidence provided on your addition see resume is not a substitution for completing supplemental questions. Answers to the supplemental questions must be fully supported by the work experience/education sections of your application. You may check the status of your application by signing into your profile on this website (). We will communicate with you through the email you provided in your profile and job application. Be sure to check your email regularly.

Background Check Notice

The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicants prior criminal convictions will be made before excluding an applicant from consideration.

RuleBackground check on applicants outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Behavioral Health.

If you require a reasonable accommodation for the application process assessment &/or interview please contact Andrew Seifert EEO/ADA Administrator at or .

All final applicants tentatively selected for this classification will be required to submit to urinalysis to test for illegal drug use prior to appointments. An applicant with a positive test shall not be offered employment.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.

Please note: Effective October 1 2025 the Ohio Department of Mental Health & Addiction Services has transitioned to its new namethe Ohio Department of Behavioral Health. This change reflects our continued commitment to providing comprehensive person-centered care that addresses the full range of behavioral health needs for Ohioans. All positions and services now fall under the Ohio Department of Behavioral Health as we move forward in serving individuals families and communities across the state.

What youll do at DBH

The Ohio Department of Behavioral Health (DBH) is seeking a highly skilled and strategic Business Applications Manager to lead the implementation optimization and ongoing support of the agencys Epic application portfolio. This position provides leadership for enterprise healthcare technology initiatives that support clinical financial and operational excellence. The ideal candidate possesses extensive Epic application knowledge strong leadership skills and the ability to collaborate with executive leadership business stakeholders and technical teams to deliver innovative technology solutions that align with agency priorities.

Key Responsibilities

Under the direction of the Chief Technology Officer for the Ohio Department of Behavioral Health (DBH) the Business Applications Manager:

• Oversees the implementation optimization maintenance and support of Epic applications across the agency.
• Collaborates with cross-functional teams to ensure seamless integration of Epic applications into the agencys enterprise information technology infrastructure.
• Manages supervises mentors and develops a team of Epic Analysts fostering a collaborative high-performing work environment that promotes professional growth and accountability.
• Develops and executes strategies to improve team performance operational efficiency and successful achievement of project objectives.
• Stays current with Epic enhancements healthcare technology trends industry best practices and emerging technologies to continually improve application performance and service delivery.
• Partners with executive leadership clinical leaders operational stakeholders and business partners to identify business needs and translate requirements into effective Epic solutions.
• Plans coordinates manages and executes Epic-related projects ensuring timely delivery budget adherence quality outcomes and compliance with agency standards.
• Evaluates project performance identifies opportunities for process improvement and implements enhancements to optimize workflows and business operations.
• Serves as the primary liaison with Epic and third-party vendors establishing strong partnerships to maximize system functionality technical support and available resources.
• Leads the design implementation optimization and ongoing management of Epic modules across the agency ensuring alignment with enterprise technology strategy clinical operations regulatory requirements and organizational objectives.
• Oversees the design and optimization of data flow supporting revenue cycle management including but not limited to:
  • Hospital Billing
  • Professional (Provider) Billing
  • Prelude
  • Health Information Management (HIM)
  • Claims Management
  • Third-Party System Integrations
  • Cogito Financial Reporting
• Ensures Epic application architecture supports interoperability data integrity system performance security and regulatory compliance.
• Develops and evaluates statewide strategic information technology plans supporting healthcare operations and business applications.
• Prepares statewide information technology reports and participates in the development of statewide information technology policies related to procurement implementation governance and utilization of information technology within state government by researching subject matter analyzing findings formulating recommendations and distributing policy guidance.
• Responds to statewide information technology surveys inquiries and reporting requests.
• Confers and collaborates with users vendors project teams and other management personnel to exchange information resolve complex technical and operational issues and coordinate agency initiatives.

• Represents the agency at executive meetings management briefings vendor sessions training classes conferences and professional seminars while providing expert technical and strategic guidance to executive leadership.

This is anhourly position and is exempt from the bargaining unitswith a pay range of16on the on the E1 Exempt Pay Range Schedule. Normal working hours are Monday through Friday8:00am to 5:00pm (Flexible Schedule). This position is located within ourOffice of Health Information Systemsheadquartered at theJames Rhodes State Office Tower 30 East Broad Street 27th floor Columbus Ohio 43215.

Unless required by any applicable union contract and/or requirements of the Ohio Revised Code the selected candidate will begin at Step 1 of the pay range schedule listed above with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.

Additional Salary / Appointment Information:

This is an unclassified position and as such serves at the pleasure of the Director of DBH.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

8 1/2 years (102 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; 18 months performing project management functions as defined in series purpose.

-Or completion of undergraduate core coursework in computer science or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example COBOL Delphi Java Powerbuilder Visual Basic Pl 1 SAS PCS Pacbase Full Visual Suite Designer 2000 Developer 2000 C C Visual C ECL or Visual Studio) logic-based mathematics data base concepts (for example Oracle Microsoft Access Paradox Sybase IMS DB DB2 Cache DMS or RDMS) computer systems analysis & design & basic data processing concepts; additional 6 1/2 years (78 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting.; 18 mos. performing project management functions as defined in series purpose.

-Or 12 mos. exp. as Information Technology Supervisor 3 64119 or equivalent. Or in offices of statewide information technology policy & planning positions require completion of undergraduate core coursework in computer science or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example COBOL Delphi Java Powerbuilder Visual Basic Pl 1 SAS PCS Pacbase Full Visual Suite Designer 2000 Developer 2000 C C Visual C ECL or Visual Studio) logic-based mathematics data base concepts (for example Oracle Microsoft Access Paradox Sybase IMS DB DB2 Cache DMS or RDMS) computer systems analysis & design & basic data processing concepts; 3 yrs. utilizing word processing software; 3 yrs. utilizing internet browser(s) for research; 54 mos. exp. which included following: knowledge of information technology architecture components developing information technology strategic plans preparing & making presentations/public speaking writing information technology related policy & procedures preparing & monitoring budget providing cost & resources estimates & contract management; 2 yrs. utilizing e-mail system; 18 mos. project management or lead role on information technology project;12 mos. utilizing spreadsheet software; 12 mos. exp. as Information Technology Supervisor 3 64119 or equivalent.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Unusual Working Conditions

Work involves operations of computer terminal for long periods of time; overtime may be required; travel may be required which may include overnight stay; may be required to be on-call 24 hours per day 7 days per week.

Primary Job Skills: Information Technology
Technical Skills:Information Technology Management
Professional Skills: Collaboration Customer Focus Developing Others Written Communication

Required Educational Transcripts

Official transcripts are required for all post-secondary education coursework or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institutions website will not be accepted. The Ohio Department of Behavioral Health reserves the right to evaluate the academic validity of the degree-granting institution.

At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off including vacation personal sick leave and 11 paid holidays per year
• Childbirth Adoption and Foster Care leave
• Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
• Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.