Business Applications Analyst

We are designing the grid of the future!

The Business Applications Analyst is an entry-level role within the Business Applications team responsible for supporting configuring testing and improving the companys enterprise SaaS applications. This role works closely with business stakeholders system owners vendors and IT team members to help ensure applications are reliable well-supported and aligned to business processes.

Howyou can make an impact:

• Support the configuration and administration of enterprise SaaS applications including ERP CRM HRIS project management collaboration and workflow tools.
• Assist with setup and maintenance of users roles permissions approval workflows fields forms reports dashboards and system settings.
• Partner with business users to understand issues document requirements and translate business needs into system updates or configuration requests.
• Help triage research and resolve application support tickets in partnership with business users vendors and other IT teams.
• Participate in testing activities for system changes enhancements integrations and project releases.
• Document application configurations support procedures process flows test results and known issues.
• Assist with data validation reporting requests and basic system analysis.
• Support system upgrades releases and new feature rollouts by helping with testing communication documentation and user readiness.
• Coordinate with vendors and implementation partners to clarify requirements troubleshoot issues and validate delivered solutions.
• Follow IT governance processes for change management access management security documentation and operational support.
• Build knowledge of company business processes and become a trusted support partner for assigned applications over time.

Applications Supported
This role may support a variety of enterprise business applications including platforms such as ERP CRM HRIS project management integration reporting and workflow tools. Examples may include systems similar to Unit4 Salesforce UKG HubSpot Conga Snowflake Jira Trello Workato and other business platforms.

Bring your passion heres whats needed:

• Bachelors degree in Information Systems Business Finance Accounting Computer Science or a related field; or equivalent practical experience.
• Strong interest in business applications SaaS platforms ERP systems process improvement and technology-enabled business operations.
• Ability to learn new systems quickly and follow structured processes.
• Strong analytical problem-solving and troubleshooting skills.
• Good written and verbal communication skills.
• Detail-oriented with the ability to document steps requirements issues and outcomes clearly.
• Comfortable working with business users IT team members and vendors.
• Basic understanding of business processes such as finance projects sales HR procurement or operations.
• Willingness to learn application configuration testing support and change management practices.

Preferred Qualifications

• Internship coursework certification or hands-on experience with ERP CRM HRIS ticketing reporting or workflow systems.
• Exposure to platforms such as Unit4 Salesforce UKG NetSuite Oracle Workday Jira ServiceNow Power BI or similar tools.
• Experience creating documentation process flows test scripts reports or dashboards.
• Basic understanding of data structures integrations APIs or system administration concepts.
• Experience working in a help desk application support business analyst operations finance or project support role.
• Interest in growing into a business systems ERP product owner or enterprise applications career path.

Success Profile
A successful Business Applications Analyst is curious detail-oriented service-minded and eager to learn how business processes work inside enterprise systems. This person enjoys solving problems working with users improving processes and learning how applications are configured to support the business.

Lead the Change!

Be a part of an innovative team shaping the grid of the future through advanced energy intelligence. For more than half a century Electric Power Engineers (EPE) has partnered with power and energy clients across the globe providing consulting expertise and energy intelligence software solutions for complex engineering and grid modeling challenges. As leaders in the renewables space we are focused on building a modern secure and resilient grid. Join us in making an impact on the communities we serve and the environment in which we live. Together we can transform the future of energy.

How we support you:

• Comprehensive health and wellness benefits including medical dental and vision with 100% premium coverage foryou.
• Generous PTO and paid holidays
• MyShare (Employee Ownership Program)
• Work with industry leaders
• 401K up to a 4% match (100% vested from day 1)
• Flexible Work including hybrid and remote possibilities base on position.

Location: This position will be Hybrid - Austin TX

Travel: Occasional travel may be needed (10% or less)

EPE is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster

Third-Party Recruiting Notification

EPE does not accept unsolicited resumes fromthird-party recruiters. Any unsolicited third-party resumes forwarded by recruiters to EPE via our career page or to any of our managers or employees will be considered public information may be treated as a direct application from the person identified in the resume and will not be eligible for placement fee payment to the will not pay a fee to a third-party recruiter or agencywithout a previously signed third-party agreementand has not coordinated their recruiting activity with the appropriate member of the Talent Acquisition team.

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