Business and Capacity Planning Analyst

Imagine what you could do here! The people here at Apple dont just create products they build the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do from amazing technology to industry-leading environmental efforts. At Apple inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best on the Apple Store Online team we are responsible for Apples largest store. Our main goal is to deliver a magical personal digital experience where customers can shop buy and learn everything Apple wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store it takes extraordinary people and we are looking for someone to help us do extraordinary are seeking a strategic and analytically-driven professional to support our Apple Store Online Product organization focused on optimizing business processes identification of business insights and translating complex data into executive and organizational focused business deliverables. This role bridges strategic business and capacity planning functions and will work with our ASO Product leadership team to ensure they have the data-driven intelligence needed to make informed decisions during portfolio planning and execution.

This role requires partnering across functional organizations understanding organizational needs and capabilities and an ability to create executive and org-level communications that drive clarity and impact across stakeholders. The ideal candidate is detail-oriented business-minded and comfortable operating in high-stakes often ambiguous fast-paced environments.

Executive Reporting u0026 Communications: Partner with functional leadership to identify business needs and to create executive level reports storytelling narratives presentations and communications that provide clear data-driven insights. nBusiness Planning u0026 Operations: Oversee the rhythm of the business by planning and preparing for key operational activities such as strategic leadership offsites org-wide meetings and communications and more tactical items like goal tracking budget management and team member onboarding. nResource u0026 Capacity Management: Own and operate the resource and capacity management lifecycle by overseeing forecasting processes conducting detailed scenario analyses and synthesizing findings that help our leaders drive strategic focus for our Optimization: Continually explore and evaluate new ways of doing things within our team leveraging workflow and AI driven assistance to optimize core business processes in our team. nTeam Culture u0026 Engagement: Champion a connected and high performing team culture by planning and executing team building events and org-wide initiatives.

7 years experience in a technically oriented business planning chief of staff or program management rolenExperience with resource forecasting and capacity planning processes across large teams in a project portfolio communication and presentation skills; ability to articulate complex information clearly and persuasively to diverse audiencesnStrong strategic and business acumen with demonstrated ability to connect complex concepts and influence senior leadershipnProven ability to develop and create high-impact executive presentations and strategic communicationsnSelf-starter who thrives in a fast-paced dynamic environment is detail-oriented and easily manages multiple priorities simultaneously nBachelors degree in Business Administration Operations Management or related field

3 years experience with resource and capacity planning in a project portfolio landscapene-commerce digital technology or omni-channel retail experience nExperience supporting or developing communications directly for senior executivesnExpertise within Apple ecosystem tools including Keynote Numbers and Pages. nKnowledge of capacity planning software (Meisterplan Smartsheet Monday Clarity)nAdvanced scripting and data analysis capabilitiesnAdvanced skills in formulas v-lookups pivot tables and data synthesis