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Business Analyst with Salesforce experience
Job Location:
Job Location:
Strongsville, OH - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
22 May 2026 (30+ days ago)
Posted:
Application Deadline:
19 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description
Business Analyst with Salesforce experience
Must Have Technical/Functional Skills
Hands-on Salesforce experience (configuration customization reporting).
Strong understanding of CRM processes Salesforce Sales Cloud and Service Cloud.
Familiarity with Agile methodologies and tools like Jira or Confluence.
Excellent communication and stakeholder management skills.
Knowledge of data visualization tools (Tableau Power BI).
Exposure to integration tools (MuleSoft Informatica).
Roles & Responsibilities
Requirements Gathering & Analysis
o Collaborate with stakeholders to understand business needs and translate them into functional and technical requirements.
o Document AS-IS and TO-BE business process flows.
Salesforce Solution Design
o Configure and customize Salesforce features (objects fields workflows reports dashboards).
o Recommend best practices for Salesforce usage and optimization.
Project Execution
o Support end-to-end project lifecycle: requirement gathering UAT deployment and post-implementation support.
o Coordinate and lead User Acceptance Testing (UAT) and defect tracking.
Stakeholder Communication
o Act as a bridge between business teams and Salesforce developers/administrators.
o Prepare and present status reports and solution documentation.
Data & Process Management
o Perform data analysis and ensure data integrity within Salesforce.
o Identify opportunities for process improvement and automation
