Business Analyst, Whole Foods Market E-Commerce

The Business Analyst Digital Products role will support a high impact team with broad ownership within Amazons World Wide Grocery Stores (WWGS) organization. The Digital Products team leads the customer-facing technology for Whole Foods Market including the app and web experiences customers use to browse plan and shop and connects that experience to the broader Amazon ecosystem.

This role owns the operational backbone of the team. The Business Analyst manages how work comes in how it gets prioritized and how a defined slice of it gets built running the teams intake and backlog standing up the mechanisms that keep partners aligned and delivering a focused set of projects end to end. The person in this role partners closely with Merchandising Marketing ECommerce and Engineering teams to keep cross-functional work moving.

Key job responsibilities
- Owns and manages the product backlog running intake triage and grooming so the backlog stays prioritized current and clear to partners and engineering. Maintains the single source of truth for what the team is working on and why and keeps status visible.

- Stands up and runs formal team mechanisms including a recurring intake and office-hours rhythm where partners bring requests the team scopes them and the analyst captures routes and tracks them. Gives the organization a clear low-friction front door into Digital Products.

- Delivers a focused set of smaller projects end to end starting with quick wins that build momentum. Writes requirements coordinates with Engineering and UX tracks progress and sees each project through to launch.

- Supports the operationalization of strategy sessions with cross-functional teams creating and maintaining a framework that defines how experimentation ideas are captured scoped prioritized and sequenced into a structured experimentation roadmap.

- Consolidates status metrics and updates into reporting that keeps leadership and partners informed on backlog health and project delivery.

- Helps manage ad hoc issues related to project and program execution that may require troubleshooting resolution and potentially escalation.

- Partners closely with Merchandising Marketing eCommerce and Engineering teams to keep cross-functional work moving and stakeholders aligned.

- Responds promptly and accurately to internal stakeholders and partners and earns trust across the organization.

- Bachelors degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience in project management
- Experience demonstrating strong analytical abilities and confidence in the use of data
- Experience engaging verbally and in writing with internal and external stakeholders to convey complex ideas in a clear concise manner

- Experience building processes project management and schedules
- Experience collaborating with UX Product and technical partners

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX AUSTIN - 55800.00 - 97600.00 USD annually