Business Analyst Sr
Cleveland, TN - USA
Job Summary
Responsibilities
The role of a BA is to provide continuous backlog management as well as assist the Product Owner in bringing new functionality to life through the Product Development Lifecycle:
Ideation
Work with internal users and leadership to determine requirements and priority for the Middle Office Workflow (MOW) application
Research obtain and document business requirements.
Conduct current state / future state analysis and gap assessments
Basic workflow mapping
Definition
Work with product team to establish plan for new functionality in the MOW application
Work with design to create prototypes of new functionality
Translate new functionality into JIRA epics and tickets with well defined requirements for developers
Plan for dependencies between tickets
Development
Attend established scrum ceremonies to workshop and assign point value to JIRA tickets
Assist in Sprint planning
Review ongoing development work in QA environment
Backlog management: ensure there are always tickets available for developers to work on
Testing
Review developer tickets for final approval after development and testing
Identify any discrepancies and meet with developers to discuss
Participate in team wide Testing sessions to go through workflows and identify any bugs
Launch
Before releases write and execute User Acceptance Testing of all involved JIRA stories
Assist in Business End to End testing before releases
Occasionally attend Release calls and assist our test users
Preferred Skills/Competencies:
Accuracy and Attention to Detail
Analytical Thinking
Decision Making
Problem Solving
Jira Tool
Strategic Planning (prioritization)
Self-starter fast pace cognitive flexibility adaptability
Effective Communication
Systems:
Jira
Word/Excel
PowerPoint
SharePoint
Visio
Figma (Figjam)PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
- Directs in the research discovery collection and interpretation of business requirements and participates in the development and review of processes and procedures workflow analytics and reporting.
- Provides consultation to clients on business designs problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation.
- Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.
- Translates business needs processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements provides gap analysis and facilitates future business process modeling for clients.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.
Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.
To learn more about these and other programs including benefits for full time and part-time employees visit.
If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.
Required Experience:
Senior IC