Business Analyst

Business Analyst

• Seeking experienced business analyst to join the Application Services team working in a hybrid work environment.
• We are seeking a hands-on self-starter critical thinking team player possessing both general technical knowledge and interpersonal skills.
• Experienced in implementing process re-engineering developing business requirements use cases and test scripts using industry accepted practices.
• Should possess high level understanding of information technology concepts as well as the SDLC methodology.
• Must be flexible and able to multi-task working on multiple projects and internal initiatives inclusive of upgrades maintenance and enhancements.
• Under supervision conducts business process analyses and needs assessments to align information technology solutions with the business initiatives.
• Supports analytical functions by assisting programmers in ascertaining user needs and adapting user procedures to final program design.
• Organizes and facilitates application testing and user acceptance to ensure business communitys needs are met.
• Acts as second and third level support for Production incidents and facilitates troubleshooting both internally and externally with vendors and close out of reported issues for multiple applications.
• Utilizes current county-wide and/or department specific software to complete assignments.
• Experience Level: 4 years
• Duration: Long-Term 2 year Contract
  Environment: Azure DevOps MS Visio Microsoft 365 Services SharePoint Online MS Teams Agile Methodologies; Preference to candidates with Salesforce experience; Hybrid Onsite 2 day/wk minimum