Name of position: Business Analyst
Location: Oklahoma City OK
Description
The Teachers Retirement System of Oklahoma (TRS) is undertaking a comprehensive multi year modernization initiative to replace aging legacy systemsincluding full retirement of the ALICE platformand transition to a unified cloud native environment. This effort centers on building MyPAS 3.0 a modern Azure-hosted pension administration system that integrates seamlessly with MyTRS member portal and MyERS employer portal.
TRS serves a large and diverse membership of over 210000 employees and retirees across more than 600 school districts career tech centers colleges and universities making it the largest of Oklahomas six state pension systems.
The modernization responds to longstanding challenges such as fragmented workflows manual processes limited scalability and stability issues in legacy technologies. The initiative introduces a modern stackAngular REST APIs Azure SQL Managed Instances Azure Function Apps Power BI a document management and process automation solution (pending platform evaluation and alternatives)to support scalable secure and efficient operations.
Current state:
o Legacy systems moved from on-premises hosting to Azure cloud migration May 2024
o MyTRS member portal modernized July 2025
o All IS resources support legacy systems while simultaneously building modernized ones
o Project charter and Software Development Life Cycle established and in practice
o Environment and foundation for modern applications defined and nearing completion
Expected outcomes:
o All major systems operate on the Azure platform with improved performance scalability and maintainability.
o Retirement of ALICE and elimination of legacy technical debt.
o Reduced manual work fewer errors and significantly improved turnaround times.
o A modern document storage and capture solution with improved workflows and reduced fragmentation
o Enhanced security posture.
o Improved user satisfaction and accessibility.
o Greater operational resilience and adaptability.
o Reduced maintenance burden lower infrastructure costs and fewer workarounds through modern platform infrastructure.
o All work products belong exclusively to TRS.
Requirements
Process Analysis and Documentation
Engage with business units to understand operational workflows pain points and improvement opportunities.
Interface with technical resources such as Development or IT staff to understand and translate technical requirements.
Document current state processes using clear structured methods such as process maps swimlane diagrams and workflow charts.
Facilitate discussions to define future state processes aligned with organizational goals.
Requirements Gathering and User Story Development
Translate business needs into detailed functional requirements acceptance criteria and Azure DevOps work items/user stories.
Ensure requirements are complete consistent testable and aligned with business priorities.
Collaborate with product owners developers and stakeholders to refine and validate requirements.
Testing and Quality Assurance
Develop test plans test scripts and step-by-step testing instructions for functional and user acceptance testing.
Execute functional testing of user stories in Development and Test environments to validate solution accuracy and readiness.
Document defects track resolution progress and verify fixes.
Coordinate support or lead user acceptance testing (UAT) sessions with business stakeholders.
Stakeholder Collaboration and Communication
Serve as a liaison between business units and technical teams to ensure shared understanding and alignment.
Communicate project updates risks and issues clearly and proactively.
Support change management activities by contributing to training materials documentation and user guidance.
Required Skills
Experience in business analysis process documentation or related roles.
Strong analytical and problem solving skills
Ability to create clear process diagrams and workflow documentation.
Experience writing user stories acceptance criteria and test cases.
Familiarity with DevOps or similar work item management tools.
Hands on experience with functional testing and UAT coordination.
Excellent communication and facilitation skills.
Proficient in core Dynamics 365 concepts functionalities and -depth understanding of Power Apps for building custom canvas and model-driven apps. Must have deep expertise in Power Apps with a strong focus on Power Pages and Portals development including end-to-end design customization and integration. Proven ability to configure and customize Dynamics 365 entities views dashboards workflows and security settings. Experience creating custom plugins using the Dynamics 365 SDK to automate complex business logic. Successfully deploying customizations and solutions to Dynamics 365 environments Ability to integrate Dynamics 365 with external systems and data sources using APIs and custom workflows. Solid understanding of web development concepts including HTML CSS JavaScript (JS/jQuery) and . Proficiency in C# programming and SQL using various DB sources. Desirable skills in Azure DevOps or other CI/CD tools performance optimization code quality unit testing frameworks and version control like GitHub.
Bachelors degree in information systems Computer Science or equivalent experience
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