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Business Analyst- Mid Level

Expert Technology Services

Job Location:

Raleigh, WV - USA

Monthly Salary: Not provided by the employer

Posted: 27 June 2026 (30+ days ago)

Application Deadline: 24 September 2026

Vacancies: 1 Vacancy

Job Summary

DCDEE seeks to procure an EDMS to replace fragmented paper based processes. The Senior Business Analyst will lead process analysis and requirements development using NCDIT tools within an agile project using Jira Confluence and Orbus.

DCDEE is seeking to procure an enterprise Electronic Document Management System (eDMS). The division currently lacks a unified agency wide solution for managing electronic records. While certain business units-such as the Workforce Online Reporting and Knowledge System (WORKS) using the Scribbles Parchment (Instructure Inc.) platform and the Early Education Unit (EES) with its standalone repository-have implemented limited solutions many other units continue to rely on manual paper based processes. This fragmented environment leads to duplication of effort limited visibility and inconsistent document retention practices. Additionally the division lacks an integrated platform for secure standardized and efficient document sharing across programs.

The Senior Business Analyst will collaborate closely with business partners project leadership and technical stakeholders to support comprehensive business process analysis and requirements development for the new eDMS solution. The analyst will utilize N.C. Department of Information Technology Business Analysis Team tools and templates to document business functional and technical requirements. This project follows an agile methodology and will leverage tools such as Jira Confluence Orbus Infinity and other project management and documentation tools as required.

RESPONSIBILITIES

Collaborate with business stakeholders program staff project leadership vendors and technical teams to elicit analyze validate and document business functional and non-functional requirements for the enterprise eDMS solution.

Facilitate stakeholder interviews workshops requirements-gathering sessions backlog refinement meetings sprint planning sessions and other Agile ceremonies to identify business needs and ensure requirements are accurately translated into solution deliverables.

Develop document and manage epics features user stories acceptance criteria and product backlog items using Jira and Confluence; support backlog prioritization and requirements traceability throughout the project lifecycle.

Analyze and document current-state and future-state business processes workflows document lifecycles data flows and system interactions; identify opportunities for process improvement and operational efficiencies.

Develop and maintain project artifacts including stakeholder analyses business requirements documents functional requirements use cases user stories process maps workflow diagrams wireframes context diagrams and gap analyses.

Create and maintain visual documentation including process flow diagrams data flow diagrams entity relationship diagrams system context diagrams and other models using Microsoft Visio and Orbus Infinity.

Assist in defining document classification retention security access control records management and compliance requirements in collaboration with business and regulatory stakeholders.

Support procurement activities by developing requirements documentation evaluation criteria vendor questions and other solicitation-related artifacts.

Collaborate with vendors and technical teams to evaluate proposed solutions and ensure alignment with documented business requirements and organizational objectives.

Support requirements traceability change management and impact analysis activities throughout the project lifecycle.

Develop and support testing activities including test strategies test scenarios test cases acceptance criteria System Integration Testing (SIT) User Acceptance Testing (UAT) and defect resolution.

Prepare maintain and organize project documentation requirements repositories meeting notes decision logs status reports and knowledge articles within Confluence and other approved project repositories.

Provide support for implementation planning training deployment and go-live activities.

Monitor and track project deliverables dependencies risks issues and approvals in accordance with the approved project plan.

Participate in project governance activities including project team meetings PMO reviews vendor meetings stakeholder meetings and executive briefings as required.

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
Extensive experience in business systems analysis requirements elicitation requirements management and business process improvement methodologies	Required	3	Years
Demonstrated experience gathering analyzing documenting and validating business functional and non-functional requirements	Required	3	Years
Proven experience documenting current-state and future-state business processes workflows business rules and process flows	Required	3	Years
Experience developing procurement-related documentation including business requirements SOW evaluation criteria and vendor questions	Highly desired	3	Years
Demonstrated experience developing and managing user stories epics features acceptance criteria and product backlogs using Jira and Confluence	Required	3	Years
Experience facilitating stakeholder interviews requirements workshops backlog refinement sessions sprint planning and Agile ceremonies	Required	3	Years
Knowledge of Software Development Lifecycle (SDLC) change management and system implementation methodologies	Required	3	Years
Experience supporting System Integration Testing (SIT) User Acceptance Testing (UAT) test planning test case development and defect management	Required	3	Years
Experience creating business analysis artifacts including context diagrams functional decomposition diagrams workflow diagrams process models use	Required	3	Years
Experience developing process flow diagrams data flow diagrams entity relationship diagrams and system context diagrams using Microsoft Visio	Required	3	Years
Experience using Orbus Infinity Orbus iServer365 or comparable enterprise architecture/business process management tools	Highly desired	3	Years
Advanced proficiency with Microsoft Office Suite (Word Excel PowerPoint Outlook Teams and Visio)	Required	5	Years
Experience using Jira Confluence SharePoint Octane ALM or similar project management and collaboration tools	Required	3	Years
Experience supporting Electronic Document Management Systems Enterprise Content Management (ECM) Records Management or Digital Transformation.	Highly desired	3	Years
Knowledge of document retention records management information governance document security and access control principles	Highly desired	3	Years
Strong analytical critical thinking problem-solving and attention-to-detail skills	Required	3	Years
Excellent written verbal facilitation presentation and stakeholder communication skills	Required	3	Years