Business Analyst

Job Title: Business Analyst ERP Process Documentation

Location:Houston TX / Hybrid or Onsite as Needed
Engagement Type:Project-Based Consulting
Openings:2
Anticipated Start:Mid-August 2026

Our client is seeking two experienced Business Analysts to support an enterprise-wide initiative to document current business processes identify operational challenges and establish a strong foundation for future ERP solution design.

The selected candidate will collaborate with business stakeholders and subject matter experts across key functional areas to assess current-state workflows capture process variations and exceptions identify pain points and inefficiencies and recommend opportunities for improvement including appropriate uses of artificial intelligence and change-management support.

Key Responsibilities

• Facilitate discovery workshops interviews and working sessions with subject matter experts and stakeholders.
• Document end-to-end current-state business processes including workflow variations exceptions handoffs systems used and decision points.
• Identify and clearly communicate process pain points gaps inefficiencies duplicative work and operational risks.
• Assess where AI-enabled tools or automation may improve efficiency accuracy service delivery or decision-making.
• Identify anticipated resistance to change adoption barriers stakeholder impacts and areas requiring change-management planning.
• Develop professional process documentation including process maps workflow diagrams narratives findings and supporting artifacts.
• Collaborate with college leadership to co-develop a practical work plan timeline session schedule and deliverables for each functional area.
• Present findings and documentation in a clear executive-ready format that can be used to support future ERP design selection and implementation efforts.
• Maintain strong stakeholder communication manage meeting outcomes and track open questions decisions and follow-up actions.

Experience supporting one or more of the following ERP-related functional areas is required:

• Finance and Accounting
• Planning and Budgeting
• Human Capital Management
• Procurement and Supply Chain
• Reporting and Analytics
• Financial Aid including SAE and SFP
• Student Information Systems

Required Qualifications

• Bachelors degree in business administration Information Systems Project Management Finance or a related field; equivalent relevant experience may be considered.
• Five or more years of Business Analyst Business Process Analyst ERP consulting or comparable experience.
• Demonstrated experience leading stakeholder interviews workshops requirements-gathering sessions and process-discovery activities.
• Strong current-state process mapping and documentation experience including workflows swimlane diagrams process narratives and gap analyses.
• Experience identifying operational inefficiencies and developing practical improvement recommendations.
• Familiarity with ERP environments and enterprise business processes.
• Strong written verbal facilitation and presentation skills.
• Ability to work independently while collaborating effectively with executive leadership SMEs IT teams and operational departments.

Preferred Qualifications

• Experience in higher education community college public sector or similarly complex organizations.
• Experience with ERP modernization ERP implementation business transformation or process-reengineering initiatives.
• Knowledge of finance HCM procurement student services financial aid or student information systems.
• Experience evaluating AI automation analytics or digital transformation opportunities.
• Change-management experience or certification such as Prosci.
• PMP CBAP CCBA Lean Six Sigma or similar professional certification.

Required Experience:

Senior IC