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Business Analyst (Helpdesk applications exp) 13+ Years


Job Location:

Albany, GA - USA

Monthly Salary: Not provided by the employer
Posted: 18 May 2026 (30+ days ago)
Application Deadline: 15 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Job Title: Business Analyst (Helpdesk applications exp) 13 Years

Location: Albany NY(Hybrid)

We are currently seeking candidates who meet the following qualification

Qualifications:

  • Experience in gathering and eliciting business requirements from stakeholders and system artifacts and maintaining requirement documentation throughout the project lifecycle.
  • Experience in developing business requirements and preparing detailed documentation including use cases process flows screen mock-ups and data dictionaries.
  • Experience in creating test plans and test cases and executing functional system and regression testing while ensuring complete test coverage through requirement traceability.
  • Experience in identifying documenting and tracking application defects to resolution including performing retesting and validation of fixes.
  • Experience in providing support for business applications in a help-desk or production support environment ensuring timely issue resolution and user assistance.

    If you meet these qualifications please submit your application via link provided in Linkedin
    Kindly do not call the general line to submit your application.