Business Analyst
Job Location:
El Segundo, CA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Build a Career That Changes Lives - Including Your Own
24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group a private equity-backed healthcare services organization we combine a mission-driven culture with a commitment to innovation growth and operational excellence.
Here the work you do matters. Whether youre supporting clients directly or helping drive our business forward every role contributes to improving lives and strengthening the communities we serve.
Grow with purpose. Lead with heart. Make a difference every day.
Watch this short video to see the heart behind our work and the impact our teams create every day.
Who You Are
You are apassionate and performance-driventeam player eager to take on a key role in our companys growth. You embody Team 24s Care & Compete Principles and Competencies:
In the spirit ofOwn(ing) It With Courage we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience:24 Hour Home Care: Glassdoor Page
Sound interestingRead on for more details!
The Role:
The Business Analyst translates business needs into clear requirements reporting and practical solutions across the Business Transformation Office (BTO) portfolio. Working at the intersection of business transformation technology data and process improvement this role supports defined components of larger initiatives by analyzing business challenges developing requirements executing implementation activities and measuring results.
Salesforce is the primary business platform for this role alongside reporting automation and AI-enabled solutions. This is a business-facing implementation role rather than an engineering or platform administration position partnering with IT when platform-level changes are required.
Primary Responsibilities
- Partner with stakeholders to understand business needs and translate them into clear requirements for systems reporting workflows and process improvements.
- Analyze data and build reports and dashboards in Salesforce and other reporting tools to provide actionable insights and support business decisions.
- Execute assigned implementation activities including business requirements testing adoption support and post-launch optimization while coordinating technical dependencies with IT.
- Identify opportunities to improve or automate manual processes and responsibly apply AI and automation capabilities within assigned initiatives.
- Measure solution adoption and outcomes gather stakeholder feedback and recommend improvements based on data and business needs.
This is a hybrid position coming into the El Segundo office 3x per week.
Work Schedule: Business hours are 8:00 a.m. to 6:00 p.m. Pacific Time. Depending on the position and business needs employees may be required to work any scheduled shift within these operating hours.
What You Bring to the Table:
Qualifications
- Bachelors degree in Business Information Systems Computer Science or a related field; equivalent hands-on experience may be considered.
- 23 years of experience in business systems data and reporting implementation or business analysis.
- Strong working knowledge of Salesforce including navigation reports and dashboards and translating business needs into configuration requirements.
- Demonstrated experience using data to inform solution design and business decisions.
- Experience with Power BI Tableau Salesforce Flow integrations analytics or AI capabilities preferred; Salesforce Administrator certification is a plus.
Skills
- Business analysis and requirements gathering
- Data analysis reporting and visualization
- Salesforce and business systems
- Process improvement and solution implementation
- Stakeholder communication and cross-functional collaboration
What We Bring to the Table:
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. Additionally 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
Upon review should criminal history have a direct adverse and negative relationship 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point 24 Hour Home Care will review the prospective hires written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined 24 Hour Home Care will provide a copy of the Second Individualized Assessment.
Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.
- By Email:
- By Web: Phone:
For California applicants: by applying for this position you acknowledge and consent to the collection use and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).
The expected California Pay Range for this position:
$75000 - $85000 USD
Required Experience:
IC
