Business Analyst

Job Description

Were seeking a Business Analyst to join the Reimbursement Policy team in our Payment Integrity department! You will be responsible for performing research and analysis to support reimbursement policy governance and related business operations. Elicits documents develops and tracks business and functional requirements to address intermediatelevel business needs through improved processes documentation and reporting. Supports governance and operational execution by maintaining tracking tools and documentation coordinating inputs preparing review materials and providing daytoday reporting and analysis that enable accurate and timely execution of reimbursement policy initiatives. Also supports adhoc workgroups and requests by conducting targeted research and preparing summaries briefs and specific takeaways as needed.

What Youll Do

• Support and execute business readiness activities including provider communications submissions Governance stakeholder participation tracking (e.g. survey responses attendance required inputs) stakeholder training and completion of process steps needed to advance reimbursement policy initiatives.
• Develop and document business requirement deliverables for departmental and select enterprise projects supporting reimbursement policy governance tracking and reporting and adhoc initiatives including preparation of integrated review packages and cover sheets that compile required inputs for governance review.
• Elicit document and track requirements for changes to reimbursement policy governance processes supporting documentation and related workflow tools; maintain and update existing governance documentation and operational artifacts to ensure ongoing accuracy between formal process changes.
• Document new procedures and supporting artifacts (e.g. work instructions DTP updates workflow diagrams meeting minutes and process documentation) and support implementation of approved changes with impacted teams as needed.
• Design and administer feedback mechanisms to gather input on reimbursement policy governance processes and stakeholder experience; document and summarize responses to support followup activities.
• Maintain and manage SharePoint and other document repositories ensuring reimbursement policy artifacts are organized current and accessible including version control file hygiene and archiving of materials as appropriate.
• Use industrystandard analysis techniques (e.g. workflow analysis business process mapping and focused qualitative or ROIoriented analysis) to support intermediatelevel initiatives and address short to mediumterm business questions by gathering inputs conducting targeted research analyzing data and preparing reports summaries and concise takeaways for stakeholders and adhoc workgroups.
• Perform quality assurance on reimbursement policy documentation and deliverables by applying established standards templates and checklists to ensure completeness consistency and readiness for progression through governance and operational workflows.

What You Bring

• Bachelors degree or advanced degree (where required)
• 3 years of experience in related field.
• In lieu of degree 5 years of experience in related field.

Bonus Points (Preferred Qualifications)

• Experience managing document repositories (e.g. SharePoint) including organization version control and content maintenance.
• Experience using reporting and tracking tools (e.g. Excel SharePoint lists or similar) to monitor work progress status and outcomes.
• Strong written communication skills with experience preparing structured materials such as summaries meeting notes reporting outputs or briefing documents.
• Experience supporting governance review or approval processes through documentation tracking coordination and quality control using established standards or checklists.
• Strong attention to detail with the ability to ensure accuracy completeness and consistency across documentation and deliverables.
• Ability to manage multiple tasks and priorities simultaneously in a structured processdriven environment including conducting targeted research and summarizing findings to support business needs.

What Youll Get

• The opportunity to work at the cutting edge of health care delivery with a team thats deeply invested in the community

• Work-life balance flexibility and the autonomy to do great work

• Medical dental and vision coverage along with numerous health and wellness programs

• Parental leave and support plus adoption and surrogacy assistance

• Career development programs and tuition reimbursement for continued education

• 401k match

WhereYoullWork

Our Hybrid Flex approach is builton presencewith a purpose giving you flexibility to work remotely with intentional in-person connection that supports a workplacethatsflexible connected and future focused.

In a Hybrid-Flex roleyoullwork in the office at least two days a week for collaboration and a Remote Flex roleyoullwork virtually with a few in-office visits each year formeaningfulmoments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in anystateslistedonthis job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training specialized skill sets licensure and certifications and other business and organizational base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus* 401(k) with employer match Paid Time Off (PTO) and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$66998.00 - $107197.00

Skills

Business Analysis Business Analysis Techniques Business Operations Business Process Analysis Business Process Mapping Business Requirements Business Requirements Elicitation Functional Analysis Process Improvements Requirements Gathering

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