Business Analyst (Contentful Content Management System)

Help shape powerful digital experiences for global brands

If you enjoy turning complex ideas into clear actionable solutionsand love working at the intersection of business design and technologythis role is for you.

Were looking for a Business Analyst who can partner closely with clients and delivery teams to bring enterprise CMS implementations to this role youll help guide projects from early discovery through delivery ensuring teams stay aligned and outcomes exceed expectations.

Youll play a central role in connecting people ideas and execution:

• Lead conversations to uncover business needs and goals
• Build strong relationships with stakeholders and product owners
• Guide user acceptance testing and incorporate feedback

• Translate business needs into clear actionable requirements
• Define user stories acceptance criteria and process flows
• Support content modeling and CMS best practices
• Break down work into deliverable pieces with engineering teams

• Manage and prioritize the backlog in Jira
• Contribute to roadmap planning and ongoing iteration
• Participate in Agile ceremonies and keep teams aligned

• Work closely with strategy design and engineering
• Identify risks early and help solve them
• Support training and knowledge sharing with clients

Youll be a great fit if you have:

• Experience working in a digital agency or consulting environment with client-facing projects
• Hands-on experience with Contentful or another headless CMS
• A track record of supporting enterprise website implementations
• Confidence creating requirements user stories and documentation
• Experience working in Agile environments (Scrum sprint planning backlog management)
• Strong communication skillsyou can connect technical and non-technical audiences
• The ability to bring structure to ambiguity and move work forward

• Experience as a Business Analyst Product Owner or Product Manager
• Exposure to content modeling or information architecture
• Familiarity with APIs integrations or composable architectures

• Jira & Confluence
• Figma (or similar design tools)
• Miro Lucid or similar collaboration tools

• Youll work on high-impact enterprise-level digital experiences
• Youll collaborate with cross-functional experts across strategy design and engineering
• Youll have the opportunity to shape how projects are deliverednot just execute them

If youre excited about shaping digital experiences building strong client partnerships and working in a fast-paced collaborative environment this could be a great fit for you.

At dentsu we believe great work happens when were connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices currently located in Chicago metro Detroit Los Angeles and New York City are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote depending on the role and business needs. Regardless of your work location we expect our employees to be flexible to meet the needs of our Company and clients which may include attendance in an office.

The annual salary range for this position is $59000 - $85000. Placement within the salary range is based on a variety of factors including relevant experience knowledge skills and other factors permitted by law.

Benefits available with this position include:

Medical vision and dental insurance

Life insurance

Short-term and long-term disability insurance

401k

Flexible paid time off

At least 15 paid holidays per year

Paid sick and safe leave and

Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits including but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act in accordance with its plans and policies. For further details regarding Dentsu benefits please visit .

To begin the application process please click on the Apply button at the top of this job posting. Applications will be reviewed on an ongoing basis and qualified candidates will be contacted for next steps.