Business Analyst

At Lightspeed Systems we are on a mission to deliver the visibility and controls schools need to create exceptional learning environments where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized.

We are looking for aBusiness Analystto join our Product Management this role youll bridge the gap between business needs and technical solutions by gathering requirements analyzing market trends and supporting the development of impactful EdTech products. You will work closely with Product Managers Engineers Designers and key stakeholders to ensure our solutions align with customer needs and business objectives.

ABOUT THE ROLE

• Collaborate with Product Managers customers and internal teams to define product requirements and translate business needs into functional specifications.
• Analyze industry trends competitor offerings and customer feedback to provide insights that shape product development.
• Identify inefficiencies in product workflows and recommend solutions to optimize user experience and operational performance.
• Leverage data analytics to track product performance measure impact and provide recommendations for enhancements.
• Serve as a liaison between technical teams business units and customers to ensure alignment and clear expectations.
• Create clear structured documentation including user stories business cases and process flows to support development and strategic decision-making.

NOTE:

• This is a hybrid position and several days each week will be required onsite at our Austin Texas headquarters.
• Sponsorship is not available for this position.

ABOUT YOU

• 2 years in a Business Analyst Product Analyst or related role (preferably in an EdTech or SaaS environment).
• Strong proficiency in SQL data visualization (Tableau Power BI) JIRA Confluence and Excel.
• Understanding of Agile methodologies product development lifecycles and user experience best practices.
• Ability to break down complex problems analyze data and translate findings into actionable insights.
• Strong verbal and written communication skills with the ability to work cross-functionally and present findings to diverse audiences.
• A deep interest in education and student safety.

ABOUT US

With more than 25 years of serving education Lightspeed Systems delivers the most in-depth visibility and control to power exceptional schools where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized. Purpose-built for school networks and devices Lightspeeds cloud-managed solutions include the most effective web filtering student safety monitoring classroom management device management and data analytics software available. Headquartered in Austin Texas with a European office in London UK Lightspeed serves over 23 million students across 31000 schools in 43 countries utilizing 15 million devices. Learn more at .

We love our employees and we show it. Our benefits and perks are built to support your overall wellbeingat work and beyond. Offerings vary by country.

ABOUT OUR ATX HQ

If your role includes spending time onsite you will LOVE being at the ranch. Our uniquely Lightspeed (and totally Texas) corporate headquarters has everything Lightspeeders need to get the job done and a whole lot more.

• 15000 sq. ft. of open work area offices and huddle rooms
• Snacks galore and a private chef serving up lunch Tuesday through Thursday every week
• A state-of-the-art fitness center (with outfitted locker rooms)
• Physical therapist onsite regularly
• Indoor and outdoor casual collaboration spots
• Pet-friendly office environment
• A golf simulator go-carts shuffleboard corn hole and MORE fun

All within 31 sprawling acres of Live Oak trees that foster a natural habitat for local wildlife. It is not uncommon to be greeted daily by whitetail deer. (Maybe it wants to join your meeting)

Lightspeed Systems is an equal opportunity employer. We are committed to a work environment that supports inspires and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race color religion sex sexual orientation gender identity marital status age disability national or ethnic origin military service status or other protected characteristic.