Business Analyst 3

Job Title: Supply Chain Analyst
Duration (Contract): 6 Months
Client Location: Bentonville AR 72712

Location Preference: Onsite

Job Description:

As a Supply Chain Analyst you are responsible for supporting end-to-end supply chain operations for accounts through forecasting inventory management customer collaboration order execution and supply chain analytics. This role serves as a critical liaison between internal teams and customer supply chain partners to ensure strong in-stock performance order accuracy and operational execution. The ideal candidate will possess strong supply chain fundamentals advanced analytical capabilities forecasting and replenishment experience and the ability to effectively collaborate with both internal stakeholders and external customers in a fast-paced retail environment. This position requires regular interaction with teams and the ability to build strong working relationships while driving operational excellence. A strong understanding of OTIF (On Time & In Full) processes compliance requirements and execution standards is essential to successfully manage customer expectations minimize fines and support overall supply chain performance.

Responsibilities:

Forecasting & Inventory Management:

• Validate weekly inventory allocation and commit plans based on RTF and forecasted demand.
• Analyse inventory levels replenishment trends and demand signals to support optimal in-stock performance.
• Develop and maintain CPFR ladder files utilizing Retail Link and GSBN data.
• Monitor forecast accuracy and collaborate cross-functionally to mitigate supply risks and inventory shortages.
• Create weekly in-stock and inventory health reports and identify root causes impacting performance.

Order Management & Execution:

• Validate and confirm purchase orders including model accuracy PO quantities and requested delivery dates (RDDs).
• Write and manage manual purchase orders in NOVA to support 100% shipment execution against customer commitments.
• Feature execution which includes order to delivery trail.
• Partner with SCM AP2 Logistics and Sales teams to confirm order receipt release status and fulfilment timelines.
• Manage order exceptions including cancellations for unavailable inventory and customer communication regarding impacts.
• Coordinate RDD extension requests with logistics teams as needed.
• Validate NERP iDocs for discrepancies and troubleshoot orders delayed within system workflows.

Customer Collaboration & Relationship Management:

• Lead CPFR meetings for assigned product categories.
• Serve as a key point of contact for customer supply chain collaboration and operational alignment.
• Build strong working relationships with customer replenishment and supply chain teams through regular communication and in-person engagement.
• Communicate supply constraints risks and recovery plans clearly and professionally to both customers and internal leadership.

Analytics & Continuous Improvement:

• Utilize data analysis to identify trends improve forecast accuracy and drive operational efficiencies.
• Ownership of key KPIs that include In-stock % Fill Rate Weeks of Supply etc.
• Identify root causes and implement corrective actions to improve supply chain performance.
• Develop reporting and dashboards to support business visibility and decision-making.
• Support continuous improvement initiatives focused on inventory optimization OTIF performance and supply chain execution.
• Partner cross-functionally to identify process gaps and implement corrective actions.

Required Skills Experiences Education and Competencies:

• Bachelors degree in supply chain Business Engineering Operations or related field.
• 5-7 years of experience in supply chain customer collaboration logistics forecasting or replenishment functions.
• Strong understanding of end-to-end supply chain operations and retail replenishment processes.
• Advanced Microsoft Excel skills including Pivot Tables VLOOKUP/XLOOKUP formulas and data analysis.
• Strong analytical problem-solving and organizational skills.
• Excellent communication and collaboration skills with the ability to work cross-functionally and directly with customers.
• Experience managing multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Experience supporting supply chain operations.
• Working knowledge of Retail Link Scintilla NOVA Madrid GSBN SAP and NERP systems.
• Experience leading CPFR processes and customer collaboration initiatives.
• Experience with forecasting demand planning and inventory optimization.
• Proficiency with Tableau Power BI or other analytics/reporting tools.
• Experience working in consumer electronics retail or high-volume supply chain environments.

The hourly range for roles of this nature are $45.00 to $80.00/hr. Rates are heavily dependent on skills experience location and industry.

cyberThink is an Equal Opportunity Employer.