Bus Exp & Plan Advisor

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Business Experience & Planning Advisor within PNCs Business Experience & Planning organization you will be based in Pittsburgh PA Dallas TX Birmingham AL Phoenix AZ and Denver CO.

Role Summary

The Business Exp & Planning Advisor (C4) serves as the End of Life (EOL) Process Owner responsible for supporting governance of the enterprise-wide EOL Program. This role partners across cross-functional teams to ensure EOL governance processes are consistently applied documented and aligned with enterprise criteria.

The role enables effective program execution by maintaining EOL procedures policies and metrics while working closely with the EOL Service Owner and key stakeholders to ensure adherence to requirements promote transparency and mitigate risk. A strong focus on data integrity control effectiveness and continuous improvement is essential to support business objectives and regulatory expectations.


Key Responsibilities

Support execution of the enterprise EOL governance framework and ensure alignment with business and risk requirements

Monitor adherence to EOL standards procedures and controls; partner with the EOL Service Owner to sustain compliance

Maintain and update EOL policies procedures and documentation to align with enterprise standards

Support audits and reviews by providing accurate timely documentation and evidence

Support development and maintenance of EOL metrics (KPIs/KRIs)

Analyze trends to identify risks and improvement opportunities; contribute to program reporting and transparency

Evaluate program performance and recommend improvements to processes and controls

Support roadmap development to enhance EOL program maturity

Act as a liaison between governance and the EOL Service Owner

Apply risk management practices to ensure alignment with enterprise control frameworks


Qualifications

Familiarity with policy procedure and control documentation within an enterprise environment preferably within a risk technology or lifecycle management context

Demonstrated ability to collaborate effectively across cross-functional and enterprise teams

Strong communication and stakeholder management skills with the ability to influence without authority

Proven ability to balance execution risk management and business priorities

Exposure to regulatory audit or compliance environments

Familiarity with enterprise governance frameworks and control standards

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Collaborates cross-functional teams to improve business planning methods. Executes key line of business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.
• Responsible for executing and implementing business planning processes. Helps to designs strategic plans based on forecasts and provides improvement recommendations.
• Understands business direction and needs and develops solutions roadmaps and assessment of potential business impacts. Identifies and executes opportunities that add value to the business and to achieve business goals.
• Works with key decision makers to ensure cross-business and cross-functional alignment and synergy.
• Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Business Development Business Intelligence (BI) Competitive Advantages Competitive Strategies Data Integration Data Mining Organizational Governance Strategic Planning Technology Risk

Accuracy and Attention to Detail Analytical Thinking Business Process Design Data Gathering and Analysis Effective Communications Influencing Planning: Tactical Strategic Problem Solving Strategic Thinking

Roles at this level typically require a university / college degree with 5 years of industry-relevant experience. Specific certifications are often lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

No Required License(s)

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit.

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.