Building Services Coordinator (BSC) Floater

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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Building Services Coordinator (BSC) Floater JLL

Join our dynamic Building Services team as a Floater supporting front desk operations and workplace services across our Dell client sites in the Austin area. This role is the face of our service deliverygreeting guests managing building access coordinating service requests and ensuring seamless day-to-day operations. Youll provide critical coverage across multiple sites maintain security protocols and deliver exceptional customer service to employees and visitors. This position offers variety mobility and the opportunity to be a key player in maintaining a professional welcoming and well-functioning workplace environment.

• Greet and welcome guests and employees issuing visitor badges and managing access in accordance with Dell security policies
• Provide front desk coverage across Round Rock and Austin campuses including lunches breaks and unplanned absences
• Answer incoming calls and Teams messages route inquiries and respond to requests with professionalism and minimal supervision
• Coordinate building service needs including janitorial parking conference room support deliveries and general workplace services
• Create and track maintenance work orders; follow up to ensure timely resolution and communicate status updates
• Conduct routine building safety and maintenance inspections as assigned
• Maintain and update Standard Operating Procedures (SOPs) Critical Contact Lists and service documentation
• Support team coverage and floater responsibilities across the portfolio to ensure continuity of service

• High School diploma or equivalent
• 13 years of customer-facing experience
• Excellent customer service and interpersonal skills
• Strong organizational abilities and attention to detail
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook)
• Reliable personal vehicle with valid drivers license (mileage reimbursement provided)
• Ability to maintain professionalism in challenging situations and handle difficult interactions without taking them personally
• Flexibility to travel between sites and provide last-minute coverage as needed

• Experience in corporate reception facilities coordination or administrative support roles
• Familiarity with building management systems or work order platforms
• Knowledge of corporate security protocols and visitor management processes
• Proven ability to work independently and adapt quickly to changing priorities

Round Rock TX (with coverage support at Austin campus approximately 12 miles away)

Monday Friday 7:30 AM 4:00 PM (30-minute lunch)

$18.00 $20.00 per hour

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.