Building Security Manager

JOB SUMMARY:

The Building Security Manager works to ensure the efficient day-to-day operations of the Building Security Department. The Building Security Manager oversees a team of full-time and part-time staff on a day-to-day basis and is ultimately responsible to the Director of Xperience Management. The Building Security Manager is also responsible as the designated Manager on Duty for various arena events working on behalf of the Xperience Management Department.

DUTIES & RESPONSIBILITIES:

• Plans directs schedules and manages the staff and operations of the Building Security Department to provide security for day-to-day tasks in a manner which ensures the safety of the public and protection of assets.
• Monitors and evaluates the performance of proprietary and contract security officers to ensure all personnel are knowledgeable of arena policies and procedures as well as able to provide excellent customer service to visitors and staff.
• Ensures that all security staff are properly trained in emergency procedures and maintain an ongoing training/retraining program in order to maintain a high level of competence.
• Responsible for upkeep and maintenance of all security systems for the building.
• Proactively assists senior management in identifying and assessing strengths weaknesses opportunities risks vulnerabilities and threats to the arena.
• Oversees the thorough investigation and reporting of all security related incidents and ensures that all matters are duly communicated to management in a timely manner.
• Works in partnership with the Salt Lake City Police Department and other law enforcement agencies on matters of safety and security as they relate to the arena.
• Creates summaries narratives and metrics to aid in decision making and measure the effectiveness of the security operations.
• Serves as the designated Manager on Duty on behalf of the Xperience Management Department for various arena events overseeing all security and guest experience operations of the event.
• Operate with an emphasis on safety for employees teams and guests.
• Protect the reputation of the company.
• Exemplify the Delta Center mission and values: transparent all in community obsessed one team and scrappy.
• Other duties as assigned.

COMPETENCIES:

• Instills trust - Gains the confidence and trust of others through honesty integrity and authenticity.
• Builds effective teams - Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Communicates effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Ensures accountability - Holds self and others accountable to meet commitments.
• Manages conflict - Handles conflict situations effectively with a minimum of noise.
• Organizational savvy - Maneuvers comfortably through complex policy process and people-related organizational dynamics.

QUALIFICATIONS:

• Must be at least 18 years of age.
• Must possess a valid Utah drivers license.
• Must be able to pass a Motor Vehicle Report (MVR) screening in accordance with company policy and insurance requirements.
• Must be able to pass a drug test.
• Bachelors degree in Criminal Justice Police Science or Security Management or a minimum of five years experience in security law enforcement or related field.
• Experience conducting investigations including criminal and/or safety incidents.
• Demonstrated ability to build relationships among several groups and deliver the highest level of satisfaction.
• Solid interpersonal skills that allow one to work effectively in a diverse working environment.
• Ability to analyze problems determine root causes and identify and determine results-oriented solutions.
• Excellent organizational and time management ability.
• Must be knowledgeable and literate with computers and have sound experience with security technologies including CCTV Access Control Incident Management Systems and surveillance equipment.
• Must be able to work flexible schedules and perform operational duties in an emergency.
• Must be able to remain calm and focused in highly stressful situations.

PHYSICAL DEMANDS:

• This person must be able to communicate and express themselves both written and verbally
• This person must be able to observe inspect estimate and assess
• This person must be able to sit stand bend walk and climb stairs for long periods of time
• This person must be able to lift 25 lbs.

Delta Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us at to request an accommodation.

Note: The need may arise to revise supplement or rescind portions of this job description and Delta Center reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.