Brand Experience Specialist

POSITION SUMMARY:
The Brand Experience Specialist will be focused on maximizing the sales of ALICE OLIVIA FRAME and rag & bone products throughout Saks Fifth Avenue Boca Raton. This is achieved by offering outstanding customer service product knowledge maintaining compelling merchandise presentation building personal clientele and educating other colleagues.

KEY RESPONSIBILITIES:
Serve as the key vendor partner to the General Manager/Assistant General Manager on all facets of all three brands
Responsible for the cultivation of the businesses including customer experience and product presentation
Partner with the Visual Merchandising brand and store teams ensuring all standards are maintained and that the brand images are elevated
Leverage and motivate store partners and leadership teams to achieve the sales goals set by each brand in addition to working closely with all brand partners
Lead store-line product knowledge and selling education tools
Effectively report on Daily KPIs Weekly Recaps and tracking business to plans weekly monthly and seasonally
Analyze data and ground intelligence to identify and capitalize on key business opportunities
Cultivate a customer centric team culture
Communicate priorities and business-driving information to ensure leadership is aligned and equipped to maximize opportunities

REQUIREMENTS:
3-5 years in retail sales experienced required
Previous management experience preferred but not required
Strong communication skills. Comfortable communicating with both the brand and stores via email and phone
Continuous standing and walking; ability to move around all store areas and be accessible to customers
Ability to bend open lift carry and move merchandise and fixtures up to 25 pounds as needed
Ability to work a flexible schedule including days nights and weekends when business needs

This job description is not an exhaustive list of all functions that the employee may be required to perform and the employee may be required to perform additional functions. Additionally the job responsibilities may change at any time as necessitated by business demands.