Branch Support Quality Engineer

Branch Support Quality Engineer

Mishawaka IN

Compensation: $75K85K base for most hires with flexibility for exceptional experience plus monthly bonus and full benefits.

Why this role exists

• Help branches reduce escapes by tightening processes data and followthrough on corrective actions.
• Give sales operations and customers a goto quality resource who can dig into issues not just push paperwork.
• Support a site that is rebuilding its culture around accountability continuous improvement and better customer experience

What youll do

• Own quality issues coming out of South Bend and the branches: sort the data prioritize and drive true root cause and corrective action.
• Maintain and improve quality metrics charts and reports so leadership can actually see trends and act on them.
• Lead and support continuous improvement projects that reduce escapes and rework across multiple branches.
• Partner with operations inside sales and branch leadership when a customer has a problemhelp contain communicate and fix.
• Support audits customer requirements and compliance expectations in a regulated ITARcontrolled environment.

What good looks like

• You are comfortable on the shop floor around metals processing equipment CNC/CMM and measurement toolsnot just behind a desk.
• You like sorting through messy quality data spotting patterns and turning that into practical fixes with operators and supervisors.
• You can explain a quality issue clearly to a customer a machine operator and a GM without losing the plot or the relationship.

What you bring

• 3 years in a manufacturing or metals / industrial environment in a Quality Engineering or closely related role.
• Experience with tools like root cause analysis 8D PPAP FAI and corrective actions; CI / Six Sigma exposure is a plus.
• Comfortable with drawings specifications and tolerances; prior exposure to aerospace automotive or similarly demanding customers is helpful.
• Ability to work in an ITARcontrolled environment (U.S. citizen or permanent resident).

The basics

• Role: Quality Engineer Metals Distribution
• Location: Onsite in the greater South Bend / Mishawaka IN area.
• Environment: Multibranch metals service center with a strong focus on customer response and continuous improvement.

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