Branch Manager
Job Location:
San Diego, CA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Direct the daily operations of the Plumbing Service Department.
- Schedule manage and provide technical support to service technicians based on workload skill level and customer requirements.
- Recruit interview hire train develop and evaluate technicians.
- Oversee plumbing repair installation start-up troubleshooting and service activities.
- Review completed work to ensure quality safety and technical standards are consistently met.
- Establish technician performance expectations and improvement goals.
- Develop and maintain ongoing technical and safety training programs.
- Conduct team meetings one-on-one meetings performance discussions and departmental safety meetings.
- Partner closely with dispatch to optimize technician scheduling utilization and response times.
- Maintain visibility into active projects estimated completion times labor hours materials and parts requirements.
- Communicate with vendors and manufacturers regarding warranties product issues recalls equipment failures and technical concerns.
- Develop and manage departmental budgets goals KPIs and profitability objectives.
- Review work orders invoices time reports and related documentation for accuracy and timely billing.
- Monitor accounts receivable and support healthy departmental cash flow.
- Ensure required parts and materials are ordered in time to meet service and project deadlines.
- Ensure technicians consistently follow company policies procedures and safety requirements.
- Oversee assigned service vehicles including maintenance condition appropriate usage and parts/material inventory.
- Keep current on plumbing products equipment service techniques troubleshooting procedures and industry developments.
- Coordinate technician training and maintain appropriate training records.
- Generate sales opportunities and help grow maintenance and service agreement business.
- Prepare estimates and bids for service contracts and project work.
- Manage larger plumbing installation start-up and commissioning projects.
- Coordinate technicians contractors and other resources through project completion and equipment turnover.
- Partner with other department leaders to achieve broader company goals.
- Perform additional responsibilities as needed to maintain efficient service operations.
Minimum of5 years of plumbing management experience.
Strong hands-on knowledge of the plumbing trade and plumbing systems.
Demonstrated experience leading and developing service technicians.
Strong understanding of plumbing service repair installation troubleshooting and commissioning.
Ability to read and interpret technical manuals schematics and control-related documentation.
Knowledge of applicable plumbing codes and the ability to identify practical technical solutions.
Experience managing department budgets costs productivity and profitability.
Strong customer service and sales capabilities.
Experience developing customer relationships and identifying service or maintenance opportunities.
Strong leadership coaching and team-building abilities.
Excellent verbal and written communication skills.
Strong conflict-resolution and problem-solving capabilities.
Highly organized and able to manage multiple priorities simultaneously.
Proficiency with Microsoft Word Excel Outlook and general business software.
Valid drivers license with an acceptable driving record.
Ability to work nights weekends holidays or other non-standard hours when business needs require
- $120000-$140000 annual base salary depending on experience
- Company vehicle or vehicle allowance
- Gas card and company cell phone
- Medical dental and vision insurance
- Group and life insurance
- Long-term disability benefits
- 401(k) with company match
- Paid time off and paid holidays
- Annual performance and compensation reviews
Required Experience:
Manager
About Company
Motive Workforce Solutions is a technical recruiting firm that specializes in project-based placements. Contact our recruiters today.
