Branch Manager, Los Angeles

Compensation:$130000.00 - 147000.00 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicants education experience skills abilities geographic location and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits:ABM offers a comprehensive benefits package. For information about ABMs benefitsvisitABM Employee Benefits Staff & Management

Position Summary

The Branch Manager is responsible for the operational financial and growth performance of the Los Angeles CA market. This role provides leadership to site management teams builds and maintains strong client relationships drives financial performance and ensures consistent execution of contracted services across the market. The Branch Manager partners closely with Sales Operations and senior leadership to expand the Los Angeles portfolio manage budgets develop talent and deliver exceptional customer outcomes.

In this role you will leverage the ABM way to impact:

• Growth:Grow the branch through collaborating with the sales and operations team to secure new customers and specialty work.
• Financial Acumen:Oversee financials budgets and profitability ensuring the companys financial health.
• Team Leadership:Build and empower a high-performing team fostering a collaborative and results-oriented environment.
• Customer Intimacy:Establish and nurture a high-level of customer intimacy by delivering exceptional services and being the trusted advisor

Operations & Service Delivery

• Ensure delivery and execution of all contracted services across the region.
• Maintain a deep understanding of site operations contracts scope of work and client-specific requirements.
• Conduct regular site visits and participate in ongoing onsite client meetings.
• Develop site-specific performance standards and ensure portfolio-wide consistency.
• Continuously monitor site performance and implement improvements as needed.
• Ensure quality checks and inspections are completed according to plan.

Financial & P&L Management

• Maintain full P&L responsibility for a multi-discipline facility services portfolio.
• Develop manage and forecast accurate budgets.
• Review financial performance regularly and course-correct as needed.
• Ensure cost control measures and metrics are in place to monitor spend against budget.
• Partner with internal teams and clients to ensure timely billing and collections.
• Negotiate adjustments to staffing or compensation models based on operational needs and market conditions.
• Prepare and deliver weekly and monthly financial and operational reports.

People Leadership & Development

• Lead coach and develop site managers and operational leaders.
• Build and maintain a high-performing results-driven team.
• Ensure proper documentation of employee onboarding training badging safety and performance management.
• Promote a culture of accountability engagement and continuous improvement.

Client Relations & Growth

• Build long-term trusted partnerships with clients at each site.
• Respond to client communications with urgency and professionalism.
• Escalate issues appropriately to protect ABMs client relationships and brand.
• Identify and pursue incremental revenue opportunities including upselling services beyond contractual scope.
• Partner with Sales to grow the branch through new and existing client opportunities.
• Represent ABM within industry groups and professional associations (e.g. BOMA).

Safety Compliance & Vendor Management

• Drive a strong safety culture and reinforce ABM and client safety programs.
• Ensure compliance with OSHA standards and ABM policies and procedures.
• Partner with third-party vendors and suppliers for materials equipment pricing and services.

Education & Experience

• Bachelors degree preferred or equivalent military experience.
• Minimum of 710 years of management experience in related industries.
• Minimum of 710 years in facility services or building management (multi-site experience preferred).
• Experience supporting commercial office warehouse distribution manufacturing or facility engineering environments preferred.
• Prior custodial or janitorial experience desired.

Knowledge Skills & Abilities

• Strong financial acumen and P&L management experience.
• Excellent organizational communication and leadership skills.
• Proficiency with Microsoft Office applications.
• Working knowledge of OSHA safety standards and regulations.
• Ability to travel approximately 50% within the branch and up to 10% outside the region.
• Valid state-issued drivers license required.