Branch Customer Service Representative Norfolk, NE
Norfolk, MA - USA
Job Summary
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.
Full time
Hourly
Job Description:
Position Schedule / Shift:
Monday - Friday 8:30 AM - 5:30 PM. Rotating Saturdays 9 AM - 1 PM.
40 hours a week. 1 hour lunch break.
Position Summary
Customer service talent is in demand and todays candidates want a role where they can build relationships grow their skills and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group youll be the welcoming face of AAAhelping members with trusted products and services while driving satisfaction sales and long-term career growth.
Key Responsibilities
Member Service & Sales: Greet service and support members by promoting and selling membership travel products select banking products and other ACG offerings.
Lead Generation & Promotions: Generate leads share travel and insurance specials provide travel information and conduct outbound promotional calls for insurance and travel products.
Customer Support & Problem Resolution: Respond to member inquiries help resolve complaints and refer complex questions or concerns to senior staff agents or management when appropriate.
Cashiering & Payment Processing: Process payments for insurance policies travel products tickets and travel money products while handling remittance/depository transfers and balancing the cash drawer.
Branch & Team Support: Provide administrative support to travel and insurance sales staff during peak periods and participate in office activities that support branch goals.
Additional Responsibilities: Perform other duties as assigned.
Required Experience:
Unclear Seniority
About Company
VetJobs & Military Spouse Jobs works with our employer partners to source, screen, and move qualified talent to the desktops of the Hiring Managers. Application is a two-step process, so please be patient with the team. When you submit to a position on our site your information will ... View more