Booking Specialist

Were looking for an organized service-focused Booking Specialist to assist clients with coordinating reservations schedules confirmations and other important service details.

In this remote role youll communicate with clients to understand their preferences and needs research appropriate options assist with booking-related requests and help keep each stage of the process organized from initial planning through final confirmation.

This position is a strong fit for someone who enjoys helping people researching options managing details and providing reliable client support. Previous industry experience is not required and training and ongoing support are provided.

• Communicate with clients to understand their preferences dates budgets and service needs
• Research and organize appropriate booking options based on individual requests
• Assist with reservations confirmations schedules and related booking details
• Coordinate accommodations transportation activities and other requested services when applicable
• Maintain accurate client records reservation information and documentation
• Provide clear updates and follow up on outstanding information or next steps
• Assist with routine booking changes adjustments and client questions
• Review details for accuracy before reservations are finalized
• Track deadlines confirmations and time-sensitive requirements
• Communicate professionally with clients and service providers
• Use email online booking platforms calendars and digital tools to manage requests
• Help provide an organized and positive client experience from beginning to completion

• Strong written and verbal communication skills
• Excellent organization and attention to detail
• Comfortable communicating directly with clients
• Ability to manage multiple requests deadlines and priorities
• Strong research and problem-solving abilities
• Reliable and responsive with consistent follow-through
• Comfortable using email online platforms calendars and other digital tools
• Ability to learn new booking systems and processes
• Customer-service focused with a professional communication style
• Able to work independently in a remote environment
• Reliable internet access and an appropriate remote workspace
• Must reside in a region where the business is authorized to operate

Previous experience in customer service reservations scheduling hospitality administrative support coordination or a related field is helpful but not required. Training is provided.

• Fully remote work environment
• Flexible scheduling
• Training and onboarding provided
• Ongoing professional support
• Continued learning and development opportunities
• Access to industry and supplier education
• Opportunity to build experience in reservations client service and coordination
• Independent work environment
• Exposure to accommodations transportation activities and experience-based services
• Travel-related perks and discounts when available
• Opportunities for professional growth and skill development

If youre organized dependable and enjoy helping people navigate important details we encourage you to apply for our Booking Specialist position.

Selected applicants may be invited to an interview or informational meeting to learn more about the day-to-day responsibilities training expectations compensation structure and next steps. Candidates will also have an opportunity to ask questions and determine whether the role aligns with their interests and availability.