Body Shop Reception

As an employee of Crest Auto Group you are part of the Crest luxury vehicle family which includes one of the largest selections of new and pre-own luxury vehicles. Not only thatyou can expect to work with a team of dedicated employees with a commongoal of a collaborative approach. We offer regular training opportunities to promote from within and are continuously striving to foster loyaltylong-term careers and happy employees.

Employees work in a customer centric environment that offers amenities like:

• Large Event Room and Wine Cellar for hosting customer and community events
• Full service Commercial kitchen with on-staff Chef inspired menus
• Full-service Cafes in each new car building
• Coffee bars with full time Baristas
• Golf Putting Greens
• Customer Technology Areas
• Vehicle Technology Consultants
• Automated drive-thru Carwash

Available Benefits of Employment:

• Health Coverage
• Dental Coverage
• Vision Coverage
• Group Life
• Short / Long Term Disability
• 401K
• Paid Vacation
• Car Allowance Program

RESPONSIBILITIES

• Greeting guests answering multi-line phone calls and routing inquiries
• Booking estimates drop-off times and post-repair inspections on the shop calendar.
• Acting as a central communication link between clients estimators insurance companies and repair technicians regarding job progress
• Logging new repair orders customer information vehicle details and warranties into the shop management software.
• Create Purchase Orders
• Reconciling incoming vendor invoices against active purchase orders and delivery receipts to ensure accurate pricing and parts counts.
• Assisting with compiling final repair orders (ROs) and closing out tickets once jobs are completed
• Accept customer payments and other cashiering functions.
• Receives incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx UPS etc.)
• Ensuring paper and digital files are compliant legible and routed to the correct department (accounting or management)
• May also assist with other related clerical duties such as photocopying faxing filing and collating.

QUALIFICATIONS

• Ability to read and interpret documents.
• Previous Reception experience preferred not required
• Previous customer service experience
• Able to work Monday- Friday and every other Saturday (Part Time)
• Friendly and energetic
• Team orientated
• Ability to communicate and relay information effectively to customers employees and management.
• Proficient in Microsoft
• Previous experience with CDK preferred not required
• Excellent organizational skills
• Professional personal appearance

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.