Body Shop Manager

ABRA Collision Repair Spokane WA Compensation: $80000$85000 base performance bonus at target (total target comp $100000$106000)

About the Shop

Were a growing ABRA-affiliated collision repair center in Spokane working closely with a full-service dealership network and a strong DRP (direct repair program) base. This is a tight high-performing crew an experienced estimator a dedicated CSR a highly skilled A-level technician a painter and a detailer and were looking for a hands-on leader ready to run production protect our insurer relationships and grow the team.

The Role

This isnt a desk job. Youll be running the floor as much as youre running the numbers scheduling production keeping cycle time tight coaching the team and staying directly involved in the shops day-to-day work. Youll report on shop performance manage DRP/insurer relationships and have real input on hiring as we build out the crew (were actively looking to add a disassembly/reassembly technician to free up our A-tech for higher-value repair work youll help shape that hire).

What youll own:

• Daily production scheduling and workflow across the shop
• Insurer/DRP relationship management and scorecard performance
• Cycle time gross profit % and CSI targets
• Coaching and developing a lean high-performing crew
• Hands-on involvement in estimating and production when the shop needs it

What Were Looking For

• 5 years of collision repair industry experience including some time in a leadership or senior estimator role
• Comfort managing DRP/insurer relationships and understanding scorecard metrics
• Willingness to stay hands-on this is a small-crew shop and the right person leads from the floor not just the office
• I-CAR or ASE certification preferred
• Strong communicator who can develop technicians and build a team not just direct one

What We Offer

• A strong base salary ($80000$85000) plus a performance bonus targeted at 25% of base tied to gross profit cycle time and customer satisfaction not a flat commission plan
• Real autonomy: youll run this shop not just administer someone elses playbook
• A voice in building out the crew as we grow starting with our next hire
• Medical dental and vision insurance
• 401(k) with company match
• Paid time off (PTO)

Knudtsen Dealerships and Auto Body Shops are an equal opportunity employer and prohibits discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.