Body Repair Operations Manager

Lucid Motors is at the forefront of redefining collision repair in the electric vehicle era. This position offers a unique opportunity to take an established program and elevate it furthersetting new benchmarks for safety quality and customer experience across Europe.

In this role you will refine and implement a forward-thinking collision repair strategy that strengthens our brand and supports continued growth. By enhancing our high-performing network of body shops and fostering strong partnerships with insurers and internal teams you will play a pivotal role in delivering operational excellence combined with innovative technology.

You will oversee performance enforce standards and drive continuous improvementensuring every repair meets Lucids uncompromising safety and quality requirements. If you excel at developing frameworks guiding partners and elevating customer experience on a large scale this is your opportunity to make a significant impact on Lucids European operations.

Develop and Execute the European Collision Strategy

• Design and implement an innovative collision repair strategy aligned with Lucids brand standards across Europe.
• Establish grow and manage a third-party body shop network to support expansion.
• Build and lead the European collision repair program team as volume scales.

Drive Partner Performance

• Monitor network performance using clear KPIs (e.g. safety quality cycle time key-to-key first-time-right NPS).
• Take proactive measures to address underperformance and disengage from non-compliant partners when necessary.

Enable Parts and Distribution

• Collaborate with Parts & Supply Chain teams to optimize body parts distribution processes in Europe.
• Resolve escalations promptly to maintain repair flow.

Ensure Compliance and Standards

• Embed and audit Lucids SOPs and Authorized Body Shop standards.
• Implement corrective actions to close gaps and ensure compliance across the region.

Adapt Tools for European Operations

• Partner with internal teams to tailor program software (e.g. Technical Information Portal Network Management System) to European requirements.
• Manage the rollout of diagnostic laptops and specialized tooling to approved shops.
• Oversee estimating platforms (DAT/Audatex) network management systems and act as subject matter expert for tooling program support and training.
• Lead the network audit program.

• 57 years of diverse automotive experience including significant expertise in collision repair or vehicle painting.
• Strong ability to collaborate effectively with individuals teams vendors and business partners.
• Previous experience with premium or electric vehicle brands (e.g. BMW Mercedes-Benz Porsche).
• Proven track record in building and managing partner networks.
• Prior experience managing a team.
• Willingness to travel up to 50% of the time.

• Bachelors degree in Automotive Technology Business Administration or Managementor equivalent experience such as a German Master Craftsman qualification.
• Proficiency in Microsoft Office and readiness to work with internal systems (e.g. DMS).
• Familiarity with project management tools such as Jira or Smartsheet.
• Valid Class B drivers license.
• Fluency in English; German language skills preferred.

Lucid Motors is committed to maintaining a safe and trustworthy environment. As such a background check may be required during the hiring process. This will be performed in line with European data protection laws and candidates will be informed and asked to provide consent before the check is conducted.

Compensation & Benefits: Lucid offers a comprehensive and competitivebenefits packageincluding medical dental and vision insurance; life and disability coverage; paid time off; paid holidays; and a401(k) retirementplan. Eligible employees may alsoparticipatein Lucids equity program and/or a discretionary annual cash incentive program. Incentive and equity awards if applicable aredeterminedbased on individual performance role scope market considerations and overall company resultsin accordance withthe terms of the applicable plans.

Equal Opportunity: At Lucid we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race color national or ethnic origin age religion disability sexual orientation gender gender identity or expression marital status or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need anyaccommodation toparticipatein the application process please contact us atTA-Operations <@> . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment all applications must be submitted through the Lucid Motors Careers website.

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To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.