GBH enriches peoples lives through programs and services that educate inspire and entertain fostering citizenship and culture the joy of learning and the power of diverse perspectives.

At GBH we believe in the advantages of coming together to build community mentor and learn from colleagues and connect more deeply with our mission. As a result the majority of our staff are hybrid and work both from home and onsite. Our current hybrid approach requires staff to work onsite a minimum of two days each week every Tuesday and Wednesday Hybrid staff are also welcome to come in additional days each week or may be asked to come in on other days by their manager.

DEPARTMENT OVERVIEW

The Production and Operations department ensures high-quality broadcasting technical integrity and seamless delivery of public media content across regional and national platforms collaborating closely with multiple newsrooms and stations including NEPM CAI and GBH.

JOB OVERVIEW

The Board Operator independently completes routine and complex operational and technical support tasks to ensure the high technical standards of live and pre-recorded radio broadcasts including All Things Considered Fabulous 413 and The Rundown. Reporting to the Operations Supervisor this role is vital to protecting the on-air sound and technical compliance of the station.

The ideal candidate operates with deliberation and problem-solving skills under tight deadline pressures showing exceptional reliability deep technical proficiency with radio equipment and strong team collaboration. This position requires an acute sensitivity to on-air production value and the agility to respond quickly to breaking news or system challenges.

RESPONSIBILITIES

• Operate radio station control room and production equipment including control consoles recorders computers satellite receivers transmitter control devices EAS equipment and associated systems.

• Ensure strict technical standards and high-quality on-air sound in the live production and broadcast of daily programs and special coverage.

• Perform all aspects of audio production for daily regional programs including recording interviews mixing sound elements and post-producing content for local broadcast.

• Manage routine assignments independently consistent with organizational policies procedures and FCC regulations.

• Accurately complete daily news scripts. Work closely with NEPM News Host and Executive Editor. Provide support to other News Team as needed.

• Collaborate closely with production units across regional partners (NEPM CAI GBH) to execute high-quality program elements multi-site recordings and seamless transitions.

• Assist with the operations basic troubleshooting and maintenance of radio computer automation systems and digital networks.

• Support quality control initiatives by evaluating audio feeds and recommending best practices for audio workflow and standard operating procedures.

• Project future equipment and technical needs proactively in collaboration with program producers and under the direction of the Operations Supervisor.

• Provide basic functional guidance or operational onboarding support to junior staff or interns when necessary.

SKILL SET

• Proficient working knowledge of broadcast consoles audio production workflows and digital radio traffic software.

• Excellent ability to handle complex live broadcast operations calmly and effectively under tight deadline pressures.

• Strong organizational skills and exceptional attention to detail reliability and proactive follow-through.

• Strong interpersonal and verbal communication skills; ability to work cooperatively within a nimble fast-paced team environment.

• Working knowledge of computer systems and automation networks within a modern broadcast environment (e.g. Zetta Marketron or similar platforms).

• Demonstrated judgment and adaptability when responding to technical emergencies or breaking news adjustments.

EDUCATION AND EXPERIENCE

• High school diploma required.

• Minimum of 24 years of related work experience running a radio console and crafting high-quality radio broadcasts.

• Associate degree or vocational training in broadcasting media production or a related technical field preferred. Experience with Zetta radio automation and Marketron radio traffic software is highly preferred.

JOB SPECIFICS

• Must be able to work a flexible schedule which may include early mornings late evenings or weekend shifts to support live programming and special broadcast coverage. Reliability is critical including holidays.

• Position requires prolonged periods of sitting/standing at a broadcast console and high visual/auditory acuity. Remote or hybrid work status is generally not available for this on-site technical production role.

• Staff position

LOCATION

44 Hampden Street Springfield MA 01103

Salary Range

Compensation offered within this range is determined by skills experience and internal pay equity.