Blood Collections Staff Customer Service Hampton, VA
Hampton, VA - USA
Job Summary
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Take the time to personally connect with donors listen to their stories and help them understand how impactful their donation is.
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day every day. This ensures that the blood you collect meets goals regulatory requirements and can be safely transfused.
May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites.
Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Standard Schedule (Hampton Virginia):
To best meet the needs of our donors and community staff work a variable schedule which may include early mornings late nights weekends and holidays. Overnight travel may be required in some locations.
Schedule is provided two to three weeks in advance
Payment Information:
Starting rate $18.73/hour.
Additional Qualifications/Responsibilities
High school diploma or equivalent is required
Customer service experience and effective verbal communication skills are required
A current valid drivers license with a good driving record is required.
Physical requirements may include the ability to lift push or pull heavy weights up and down ramps and stairs good manual dexterity the ability to sit or stand for long periods of time and adapt to long irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
At the American Red Cross we conduct many mobile blood drives at businesses schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior healthcare or phlebotomy experience (CNA MA EMT etc.)
Prior leadership experience
Required Experience:
Staff IC
About Company
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