BillingPatient Accounts Supervisor
Jacksonville, FL - USA
Job Summary
Key Responsibilities:
- Supervise and coordinate the activities of the patient accounts team including billing follow-up and collections.
- Monitor performance metrics and ensure timely and accurate processing of claims and payments.
- Train mentor and evaluate staff to promote professional development and operational excellence.
- Collaborate with other departments to resolve account discrepancies and improve workflow efficiency.
- Ensure compliance with federal state and payer regulations including HIPAA and billing guidelines.
- Assist in developing and implementing policies and procedures to enhance revenue cycle performance.
- Respond to escalated patient inquiries and resolve complex account issues.
- Prepare reports and provide analysis to leadership regarding account status trends and team performance.
Qualifications:
- Associates or Bachelors degree in Business Healthcare Administration or related field preferred.
- Minimum of 3 years of experience in healthcare billing patient accounts or revenue cycle operations.
- Prior supervisory or team lead experience strongly preferred.
- Knowledge of insurance billing coding reimbursement methodologies and regulatory requirements.
- Proficiency in electronic health records (EHR) and billing systems.
- Strong analytical communication and organizational skills.
- Ability to lead a team in a fast-paced deadline-driven environment.
Required Experience:
Manager
About Company
North Florida’s largest and most trusted name in surgical care. Whether you’re a physician looking for resources and support or a patient looking for exceptional surgical care, North Florida Surgeons connects you with a trusted network and the tools you need to focus on what matters m ... View more