Billing Supervisor
Job Location:
Dallas, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Location: Dallas Fort-Worth (Hybrid)
Job Type: Full-Time
Schedule: Flexibility required to accommodate multiple time zones
Build your career in the early childhood education field and become a valued member of our team atBrightPath Kids! As a proud member of the Busy Bees global childcare community we offer exceptional opportunities for your career to thrive. Join our diverse community of over 5000 dedicated employees and experience competitive pay and benefits including achildcare discount. With our rapid growth now is the perfect time to apply and shape an extraordinary future with us. Unleash your potential and join BrightPath!
What will you be doing
The Billing Supervisor is responsible for the day-to-day leadership and operational oversight of an assigned billing portfolio. Reporting directly to the Senior Billing Manager this role manages a team of Billing Analysts across multiple states and time zones and serves as a key operational link between frontline billing operations and Finance/Operations leadership. The Billing Supervisor collaborates with peer supervisors to maintain consistency and drive process improvements.
Responsibilities
Supervise mentor and develop a team of Billing Analysts
Provide ongoing coaching and performance feedback through regular one-on-ones team meetings and formal evaluations
Recruit onboard and train new Billing Analysts as business needs evolve
Foster a collaborative and accountable team culture through proactive communication employee recognition
Collaborate with peer Billing Supervisors and the Senior Billing Manager to align standards share best practices and drive process consistency across portfolios
Oversee all aspects of the billing cycle for the assigned portfolio including tuition and subsidy billing payments accounts receivable and collections
Ensure accurate and timely invoicing across all centers within the assigned portfolio
Review and approve billing adjustments credits refunds and write-offs in accordance with company policy
Monitor billing metrics and KPIs; identify trends discrepancies and opportunities for improvement
Serve as the escalation point for complex billing issues
Maintain knowledge of state-specific billing subsidy and payment processing regulations for assigned portfolio
Ensure billing practices are compliant with applicable childcare subsidy programs and state regulations
Monitor regulatory changes and communicate impacts to the Senior Billing Manager
Develop document and maintain billing policies procedures and standard operating guidelines
Identify and implement process improvements to increase efficiency accuracy and scalability
Prepare regular billing reports and support month-end activities reconciliations and audit preparation
Leverage billing software capabilities to improve data accuracy workflow automation and reporting
Qualifications
4 years of billing accounts receivable or related finance/operations experience
2 years of supervisory or team lead experience including management of remote direct reports
Experience in childcare early education or related human services industry preferred
Hands-on experience with childcare billing platforms
Working knowledge of multi-state billing requirements and/or childcare subsidy programs
Strong analytical and problem-solving skills with exceptional attention to detail
Proficiency in Microsoft Office Suite with strong Excel skills (pivot tables VLOOKUP/XLOOKUP data validation)
Excellent written and verbal communication skills; with the ability to collaborate effectively across departments
Strong organizational skills with the ability to prioritize competing demands and meet deadlines in a fast-paced growth-oriented environment
Top Reasons to join BrightPath Kids USA:
We offer a 60% child care discount to ALL employees so that your family can take advantage of our great learning environment!
All staff are eligible to participate in the 401(k) program which offers a company match this is free money!
We will support your long-term career goals by offering opportunities for professional development.
Full-time staff accrue 2 weeks of paid time off in their first year.
Full-time staff are scheduled 8 paid holidays.
Full-time staff are offered health insurance dental insurance vision insurance and $10000 of company-paid life insurance.
Location: Dallas Fort-Worth (Hybrid)
Job Type: Full-Time
Schedule: Flexibility required to accommodate multiple time zones
Build your career in the early childhood education field and become a valued member of our team atBrightPath Kids! As a proud member of the Busy Bees global childcare community we offer exceptional opportunities for your career to thrive. Join our diverse community of over 5000 dedicated employees and experience competitive pay and benefits including achildcare discount. With our rapid growth now is the perfect time to apply and shape an extraordinary future with us. Unleash your potential and join BrightPath!
What will you be doing
The Billing Supervisor is responsible for the day-to-day leadership and operational oversight of an assigned billing portfolio. Reporting directly to the Senior Billing Manager this role manages a team of Billing Analysts across multiple states and time zones and serves as a key operational link between frontline billing operations and Finance/Operations leadership. The Billing Supervisor collaborates with peer supervisors to maintain consistency and drive process improvements.
Responsibilities
Supervise mentor and develop a team of Billing Analysts
Provide ongoing coaching and performance feedback through regular one-on-ones team meetings and formal evaluations
Recruit onboard and train new Billing Analysts as business needs evolve
Foster a collaborative and accountable team culture through proactive communication employee recognition
Collaborate with peer Billing Supervisors and the Senior Billing Manager to align standards share best practices and drive process consistency across portfolios
Oversee all aspects of the billing cycle for the assigned portfolio including tuition and subsidy billing payments accounts receivable and collections
Ensure accurate and timely invoicing across all centers within the assigned portfolio
Review and approve billing adjustments credits refunds and write-offs in accordance with company policy
Monitor billing metrics and KPIs; identify trends discrepancies and opportunities for improvement
Serve as the escalation point for complex billing issues
Maintain knowledge of state-specific billing subsidy and payment processing regulations for assigned portfolio
Ensure billing practices are compliant with applicable childcare subsidy programs and state regulations
Monitor regulatory changes and communicate impacts to the Senior Billing Manager
Develop document and maintain billing policies procedures and standard operating guidelines
Identify and implement process improvements to increase efficiency accuracy and scalability
Prepare regular billing reports and support month-end activities reconciliations and audit preparation
Leverage billing software capabilities to improve data accuracy workflow automation and reporting
Qualifications
4 years of billing accounts receivable or related finance/operations experience
2 years of supervisory or team lead experience including management of remote direct reports
Experience in childcare early education or related human services industry preferred
Hands-on experience with childcare billing platforms
Working knowledge of multi-state billing requirements and/or childcare subsidy programs
Strong analytical and problem-solving skills with exceptional attention to detail
Proficiency in Microsoft Office Suite with strong Excel skills (pivot tables VLOOKUP/XLOOKUP data validation)
Excellent written and verbal communication skills; with the ability to collaborate effectively across departments
Strong organizational skills with the ability to prioritize competing demands and meet deadlines in a fast-paced growth-oriented environment
Top Reasons to join BrightPath Kids USA:
We offer a 60% child care discount to ALL employees so that your family can take advantage of our great learning environment!
All staff are eligible to participate in the 401(k) program which offers a company match this is free money!
We will support your long-term career goals by offering opportunities for professional development.
Full-time staff accrue 2 weeks of paid time off in their first year.
Full-time staff are scheduled 8 paid holidays.
Full-time staff are offered health insurance dental insurance vision insurance and $10000 of company-paid life insurance.
Required Experience:
Manager
About Company
BrightPath is an innovative provider of early childhood education that follows a unique and award-winning curriculum. BrightPath helps your child learn, grow, and discover at their own pace.
