Billing Manager

Job Description

Billing Manager (Hybrid) Law Firm

Our client a well-established and highly respected law firm is seeking an experienced Billing Manager to lead its billing operations in a hybrid work environment. This is an excellent opportunity for a hands-on leader who enjoys managing people improving processes and partnering with attorneys and firm leadership to ensure accurate timely and client-focused billing operations.

The Billing Manager will oversee the firms day-to-day billing department supervise a team of billing professionals and serve as the primary resource for billing systems e-billing platforms reporting and process improvements. The ideal candidate will have prior law firm billing management experience exceptional leadership skills and expertise with legal billing software and e-billing platforms.

Key Responsibilities

• Manage the firms daily billing operations ensuring timely and accurate client invoicing while meeting billing deadlines.
• Lead mentor train and develop a team of billing professionals fostering a collaborative and high-performing environment.
• Partner with attorneys clients and administrative staff to resolve billing inquiries discrepancies and client account issues.
• Ensure compliance with outside counsel billing guidelines and client-specific billing requirements.
• Oversee the firms e-billing operations including maintaining billing systems client instructions billing rates and electronic invoice submissions.
• Maintain and administer e-billing platforms including Legal Tracker CounselLink TyMetrix 360 Passport Ascent and other client billing portals.
• Generate and review prebills billing reports and audit reports to ensure billing accuracy and identify opportunities for improvement.
• Collaborate with the accounting team to ensure proper coding of expenses and accurate financial reporting.
• Maintain accurate billing records payment information and financial documentation in accordance with firm policies and accounting standards.
• Identify opportunities to improve billing workflows streamline processes and enhance operational efficiencies.
• Serve as a resource for billing system questions and assist with special projects as assigned.
• Ensure compliance with firm policies client guidelines and legal billing requirements.
• Provide backup support for key accounting and billing functions as needed.

Leadership Responsibilities

• Supervise and develop the billing team through coaching mentoring and performance management.
• Promote accountability collaboration and exceptional client service.
• Establish best practices and standard operating procedures to improve consistency and efficiency.
• Lead process improvement initiatives and help implement new technologies and reporting tools.
• Partner with firm leadership to support strategic operational initiatives.

Qualifications

• Bachelors degree in Accounting Finance Business Administration or a related field preferred or an equivalent combination of education and experience.
• Minimum of five years of billing experience within a professional services environment.
• At least two years of experience managing and developing billing professionals.
• Law firm billing experience is strongly preferred.
• Experience with Elite 3E or a comparable legal billing system is highly preferred.
• Strong working knowledge of electronic billing platforms including Legal Tracker CounselLink TyMetrix 360 Passport Ascent and similar systems.
• Strong understanding of legal billing procedures accounting principles and financial reporting.
• Advanced Microsoft Excel skills with the ability to analyze data and generate meaningful reports.
• Excellent organizational analytical and problem-solving skills.
• Outstanding written and verbal communication abilities with a strong customer service mindset.
• Demonstrated ability to manage multiple priorities in a fast-paced deadline-driven environment.
• Experience leading process improvements and implementing operational efficiencies.
• Ability to work occasional evenings weekends or travel as business needs require.

Ideal Candidate

The ideal candidate is a proactive detail-oriented billing leader who thrives in a fast-paced law firm environment. They possess exceptional communication and leadership skills enjoy mentoring teams and have a proven track record of improving billing operations while delivering outstanding service to attorneys and clients. This individual is comfortable balancing day-to-day management responsibilities with strategic process improvements and is committed to accuracy efficiency and continuous improvement.

Location: Hybrid

Industry: Legal / Law Firm

If youre an experienced law firm Billing Manager looking for an opportunity to lead a talented team while making a meaningful impact on a growing organization wed love to hear from you. Please email your MS Word resume to and call James at to discuss this opportunity and other confidential positions we are currently recruiting for.