Billing Integration Manager

Dentons US LLP is currently recruiting for a Billing Integration Manager. This role is primarily responsible for executing the monthly billing cycle for assigned new partners and clients and supporting partner billing onboarding including new matter setup rates e-billing setup billing reporting training and process documentation. Key responsibilities include ensuring timely accurate and high-quality work; providing exemplary customer service to partners; and enhancing billing practices and procedures. This position requires tactical billing expertise management oversight and strong problem-solving skills. This is a hybrid role with a two-day in-office requirement.

Responsibilities

• Assist in the management the Monthly Proforma generation process
• Develop and conduct training sessions; maintain and enhance process documentation
• Manage the assigned integration team which consists of new partners and their support teams.
• Ensure smooth workflow transition to the billing and e-billing teams in a timely manor
• Proactively forge strong working relationships with assigned partners. Provide timely and candid communication on statuses problems and timelines
• Swiftly and effectively resolve billing and other issues
• Ensure compliance with firm deadlines and policies
• Proactively recommend and implement process procedural and policy enhancements
• Liaise with and support finance functions outside of billing including the e-billing collections and NBI teams to ensure current billing
• Promote a positive energetic culture featuring accountability strong communication teamwork collaboration and excellence
• Lead departmental projects and other tasks as assigned
• Develop and lead internal training programs for the billing team
• Develop and lead the departed partner process to monitor WIP Billings and work with the NBI team to close matters quickly
• Assist as need with urgent billing issues
• Monitor Unbilled activity
• Perform duties with the highest of moral and ethical standards
• Develop comprehensive expertise on assigned staffs billing tasks and the firms billing system and e-billing platforms
• Understand e-billing processes; liaise with e-billing team to ensure timely billing and problem resolution engagement in the e-billing/biller team meetings
• Understand and manage key monthly billing dynamics: Prebill run and distribution process; invoice processing; client fee arrangements; billing guidelines; e-billing rejections timekeepers and rates; matter maintenance; departmental mailboxes ensuring responses are current and resolved; control reports (prepared not posted etc.); departmental performance metrics
• Provide professional development (training/mentoring)
• Provide performance evaluations on assigned staff during the annual evaluation process and provide performance updates to management on an ongoing basis
• Other duties as required to fully meet the requirements of this position

Experience & Qualifications

• Bachelors Degree preferably in finance accounting or business administration or equivalent experience
• 7 years experience working in a legal services environment
• Strong knowledge in legal and electronic billing
• Well-developed legal billing software expertise; Elite 3E preferred
• Advanced knowledge of Microsoft Suite
• Strong and credible leadership presence
• Proven ability to manage a group with diverse personalities and skill sets
• Well-developed ability to balance multiple priorities
• Innate customer service orientation and commitment to excellence
• Positive and energetic interpersonal and communication skills
• Inherently self-reflective collaborative and team-oriented
• Ability to work independently with minimal supervision
• Tenacious problem solving and follow through capabilities
• Meticulous attention to detail quality and accuracy meeting deadlines
• Flexibility to work beyond assigned hours when circumstances warrant

The salary range for this position is $120000 to $145000 DOE

Dentons US LLP offers a competitive salary and benefits package including medical dental vision 401k profit sharing short-term/long-term disability life insurance tuition reimbursement paid time off paid holidays and discretionary bonuses.

Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances we will consider for employment qualified applicants with arrest and conviction records.

If you need any assistance seeking a job opportunity at Dentons US LLP or if you need reasonable accommodation with the application process please call our Talent Acquisition Specialist at 1 or contact us at

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