Billing Clerk

Job Description:

The Billing Clerk at 111 Sign Inc is responsible for preparing and processing customer invoices reconciling job costs and maintaining accurate billing records. This role works closely with production sales and accounting to ensure customers are billed correctly and payments are tracked efficiently. The ideal candidate will be detail-oriented have a strong affinity for numbers accuracy and process.

• Prepare and issue accurate customer invoices based on completed job tickets and work orders
• Verify job costs pricing and quantities against production and sales records before billing
• Enter and maintain billing data in the shop management/MIS and accounting software
• Reconcile accounts receivable and follow up on outstanding balances or billing discrepancies
• Process customer payments (checks credit card ACH) and apply them to the correct accounts
• Respond to customer billing inquiries and resolve disputes in a professional timely manner
• Generate monthly billing statements aging reports and other accounting reports as needed
• Coordinate with sales and production staff to clarify job specifications pricing or change orders
• Maintain organized accurate records of invoices credit memos and supporting documentation
• Assist with month-end close processes and basic bookkeeping tasks
• Support the accounting team with additional administrative duties as needed

• High school diploma or equivalent required; Associates degree in Accounting/Business a plus
• 1-2 years of experience in billing accounts receivable or bookkeeping (print/graphics industry experience a plus but not required)
• Strong attention to detail and accuracy with numbers
• Proficiency with Microsoft Excel and accounting software (e.g. QuickBooks); experience with print MIS/ERP systems a plus
• Good written and verbal communication skills for customer interactions
• Ability to prioritize and manage multiple invoices/deadlines at once
• Strong organizational and record-keeping skills
• A team player with a professional can-do attitude