Bilingual Receptionist

Bilingual Receptionist

Job Title: Bilingual Receptionist

Department: Operations

FLSA Status: Non-Exempt

Reports to: Front Desk Manager

Compensation: (Hourly Rate: $20 - $24 Competitive Benefits Package!)

Join a collaborative team of educators and learners dedicated to preparing all students to live with compassion global perspective and the skills to create meaningful change.

The Organization

Mundo Verde was founded in 2011 as Washington DCs first green public charter school. Today Mundo Verde serves over 1200 students across two campuses. Our core pillarsbilingualism hands-on learning and sustainability as well as our foundational commitment to a Beloved Communityguide our innovative educational approach shaping confident kids who generate sustainable solutions. Our mission is to foster high levels of academic achievement among a diverse group of students by preparing them to be successful and compassionate global stewards of their communities. Families and staff are respected valued and included as essential partners in this thriving inclusive community.

With the hiring of a new Executive Team the launch of a new strategic plan the completion of construction at the Calle Ocho Campus and its fifteen-year anniversary in 2026 Mundo Verde is at an inflection point in its development as an organization. Mundo Verde seeks to build a team of mission-driven compassionate collaborative colleagues who will advance the schools mission and chart the path for its next phase as it becomes the most excellent Mundo Verde it can be.

Position Overview: The Front Desk Receptionist position is a key operational role focused on ensuring the school runs safely smoothly and in a welcoming manner. Reporting to Front Desk Manager the receptionist serves as the initial point of contact for families staff and visitors when they arrive on campus. While this person serves as the primary receptionist for a designated home building this is a campus-wide position. The Receptionist works in close coordination with the front office team at the adjacent building. This individual works an eight hour day with a half hour unpaid lunch. The individual will receive their specific schedule from their manager.

Key Responsibilities:

• Front Desk Management
  • In a culturally competent manner provide warm and professional customer service to families staff and community members at the Front Desk including greeting visitors assisting families answering phones taking messages and routing calls.
  • Lead the student check-in/check-out processes confirming that individuals who pick up students are authorized to do so.
  • Manage visitor sign-in procedures taking full ensure safety of the front desk independently own visitor ID verification and building access.
  • Coordinate the receipt of all deliveries mail and packages.
  • Deliver materials supplies meals and messages to classrooms as needed.

• General Administrative Support
  • Help prepare family-facing materials packets forms and communications.
  • Help organize distribute and restock classroom office and student supplies.
  • Maintain storage areas supply closets and shared operational spaces in a clean and organized manner.
  • Support posting and maintaining signage forms emergency information and operational materials.
  • Own daily student attendance tracking and Student Information System (SIS) data entry including logging tardies early dismissals answering emails and conducting family outreach for absences.
  • Assist in the collection of family payments through regular phone and email communication to ensure timely account reconciliation.

• General Operations Support
  • Help complete daily operational readiness checks.
  • Report facilities safety or operational concerns promptly to the appropriate staff member.
  • Fulfill administrative tasks related to our National School Lunch Program.
  • Maintain Administration of Medication (AOM) certification Epinephrine Administration certification and CPR certification.
  • Serve as part of the buildings emergency response team.
  • Work collaboratively with the other campus to ensure operations at each mirror each other.
  • Maintain an organized and accessible Lost and Found area ensuring items are regularly sorted and displayed for easy retrieval by families and students.

• Perform other related duties as necessary to support the teams goals and objectives.

Successful Traits:

• Student-Centered Mindset
  Demonstrates a deep commitment to supporting every students academic growth and overall well-being.
• Collaboration and Teamwork
  Builds positive relationships with colleagues contributes to a supportive team culture and works effectively with staff and families.
• Cultural Responsiveness
  Values and respects the diverse backgrounds of colleagues students and families and fosters an inclusive learning and work environment.
• Adaptability and Problem-Solving
  Responds effectively to changing needs in a dynamic school environment and approaches challenges with a solutions-oriented mindset.
• Growth Mindset
  Demonstrates openness to feedback continuous learning and professional development to improve practice.

Employee Benefits & Culture:

Mundo Verde cares for and values our phenomenal staff and provides the following:

• A competitive salary and comprehensive benefits package that includes medical dental vision long-term and life insurance employer contributions to a 401(k) and paid time off and holidays scheduled in the school calendar.
• An opportunity to develop compassionate global stewards and lifelong biliterate learners
• A caring community of colleagues who are devoted to their practice their students each other and the school mission
• A leadership team that invests in your growth through meaningful feedback coaching and dedication to professional development
• A supportive inclusive work environment that values staff voice and wellbeing

Terms of Employment:

• Schedule: Full-time 8 hour workday
• Location: Campus based (Calle 8 or Cook Campus)
• Supervision: This position does not have any direct reports
• Position Type: This is a full-time 12-month hourly non-exempt position and therefore eligible for overtime pay under the provisions of the Fair Labor Standards Act
• PreEmployment Requirements: Employment is contingent upon successful completion of a TB test fingerprinting and a background check

Equal Employment Opportunity Employer

MVBPCS is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race color religion sex national origin age disability veteran status sexual orientation gender identity or expression credit information family responsibilities genetic information personal appearance political affiliation marital status matriculation homeless status status as a victim of domestic violence sexual offense or stalking or on any other basis prohibited by applicable law. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Employees and applicants who believe they have been subjected to unlawful discrimination should file a complaint with Mundo Verde at or they may share their concerns with any manager.

Individuals who believe they have been subjected to unlawful discrimination on the basis of sex may file a complaint with Mundo Verdes Title IX Coordinator:

Erin K. Pitts Chief of People and Culture

Phone:

E-mail:

Mail: Mundo Verde Bilingual Public Charter School 30 P Street NW WDC 20001

Retaliation against any individual who files a complaint or participates in an investigation is strictly prohibited.