Bilingual Processing Assistant — MandarinEnglish
Los Angeles County, CA - USA
Job Summary
Location:City of Industry CA
Work Model:On-Site
Compensation:$42000$54000 depending on experience plus additional per-file earnings
Schedule:Full-Time MondayFriday 9:00 AM6:00 PM
Benefits:Paid time off health insurance contribution retirement plan growth opportunities and team-oriented work environment
Overview
A mortgage company is hiring aBilingual Processing Assistantto support growing loan processing operations and assist Mandarin- and English-speaking clients partners and borrowers.
This is an on-site opportunity for someone who is organized dependable professional and comfortable supporting loan files from application through closing. The right candidate will be able to communicate clearly in both Mandarin and English manage documentation coordinate with internal and external partners and help keep files moving in a fast-paced lending environment.
This role offers room to grow into a full processor or senior operations role over time.
Responsibilities
- Assist with preparing organizing and submitting loan files from application through closing.
- Communicate with Mandarin- and English-speaking clients agents borrowers and partners.
- Translate documents and conversations as needed.
- Collect review organize and track borrower documentation including income assets ID and title materials.
- Coordinate with escrow title and third-party vendors to support timely closings.
- Maintain accurate data entry and file management in the loan origination system.
- Monitor loan conditions and closing timelines.
- Support loan officers processors underwriters escrow officers clients and real estate agents throughout the loan process.
- Provide professional client-facing communication in a fast-paced environment.
- Fully bilingual in Mandarin and English required including written and spoken proficiency.
- 13 years of experience in mortgage real estate financial services or a related role preferred.
- Prior experience as a loan processor processor assistant transaction coordinator or similar support role preferred.
- Strong organizational skills and ability to manage multiple files at once.
- Professional communication skills and client-facing demeanor.
- Proficiency with Microsoft Office including Word Excel and Outlook.
- Ability to learn loan origination systems and document management platforms quickly.
- Experience with DocuSign Encompass Calyx or similar systems preferred.
- Familiarity with Conventional and Non-QM loan products preferred.
- Experience working with Chinese-American clients or international borrowers preferred.
- Cultural fluency and professionalism when working with Mandarin-speaking clients and partners is highly valued.
If your background aligns with our clients needs one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters.
Unfortunately due to high volumes of applicants we may not be able to respond to those who are not a fit. If you do not hear from us regarding this application please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.
Required Experience:
Junior IC
About Company
National Mortgage Staffing is an executive national recruiting firm dedicated to the Mortgage Industry. Our recruiting staff has over thirty years combined experience in successful job placements with our mortgage clients coast-to-coast. Our recruiters who are placed strategically thr ... View more