Bilingual Personal Lines Account Manager Agent

Personal Lines Insurance Account Manager

Job Summary

Established agency seeking to add a Personal Lines Account Manager to their team.

Responsibilities include:

• Handling standard accounts
• Client presentations and ability to resolve client concerns and issues
• Review and recommend coverages for clients with a focus on satisfaction retention and rounding existing accounts
• Liaison between clients and carriers
• Ability to cross sell and helpwalk-in/phone- sales questions
• Ability to handle all types of personal insurance
• Order and process renewal & change requests
• Advise of coverage recommendations and assist clients with Insurance claims
• Assist in retaining accounts: follow up on cancelations & Broker of Record Letters
• Cross sell & round out accounts

Requirements:

• Must have an active P&C license
• Bilingual fluency in English & Spanishrequired
• Must have working knowledge of agency management software
• Must have excellent presentation and communication skills
• Ability to multi-task and work in fast paced Insurance environment
• Ability to work within a team environment
• Ability to self-direct the completion of insurance related job duties

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