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Bilingual Patient Access Specialist
Job Location:
Job Location:
Philadelphia, PA - USA
Hourly Salary:
$ 17 - 17
Hourly Salary:
Posted:
24 May 2026 (30+ days ago)
Posted:
Application Deadline:
21 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Looking for a career where you can make a meaningful impact every day If youre passionate about helping individuals access the care they need we invite you to join our team as a Patient Access this vital role youll support individuals and families seeking services ensuring they experience a smooth compassionate and welcoming start to their care journey.
Full-Time Available In the Philadelphia PA 19133 Area Must Be Bilingual (Spanish Speaking) Rate $17.00
Schedule: Monday-Friday 11:30AM - 8:00PM
Job Summary
The Patient Access Specialist plays a critical role in ensuring that individuals and families seeking services receive a welcoming efficient and supportive entry into care. This position is responsible for completing patient registration verifying insurance scheduling appointments and providing clear communication about services and processes. As the first point of contact the Patient Access Specialist helps individuals accessing services navigate the system with compassion and professionalism. By ensuring accuracy timeliness and superior customer service this role directly supports the mission to provide high-quality person-centered care to the communities we serve.
Key Responsibilities
- Greet and assist patients in person by phone or online with professionalism and empathy.
- Complete patient registration scheduling and check-in/out processes accurately.
- Verify insurance coverage and obtain prior authorizations as needed.
- Collect co-pays deductibles and outstanding balances following organizational guidelines.
- Maintain accurate patient records in the electronic medical record (EMR) system.
- Collaborate with clinical staff billing teams and other departments to support seamless patient flow.
- Ensure compliance with HIPAA and all organizational policies and procedures.
- Answer general inquiries and provide clear communication about appointments insurance and financial responsibilities.
- Resolve registration or scheduling issues efficiently and escalate complex matters when appropriate.
Requirements
Patient Access Specialist Job Requirements:
- High school diploma or GED required.
- Associates degree preferred.
- 24 years of administrative. medical office behavioral health or office support experience required.
- Previous experience as an Office Manager Administrative Assistant or Executive Assistant is strongly preferred.
- Bilingual proficiency in English and Spanish with strong reading and writing skills is preferred not required
Benefits
Employees are eligible for generous benefit options including but not limited to:
Full-time and Part-time employees enjoy a comprehensive benefits package including medical vision and dental insurance life and disability coverage a 403(b) retirement plan paid time off tuition reimbursement an employee assistance program and additional voluntary options such as disability accident and pet insurance.
