Bilingual Multi-Location Customer Service Specialist (Spanish)
Job Summary
The individual selected for this role will be expected to work at the following locations:
Store 707521 located at: 4142 S. Peoria Ave. Tulsa OK 74105
Store 727790 located at: 531 W. 71st Street S. Tulsa OK 74132
Store 727160 located at: 1339 N. Garnett Road Suite B Tulsa OK 74116
Store 707430 located at: 11053 S. Memorial Drive Bixby OK 74055
Store 707389 located at: 11601 E. 76th St. North Owasso OK 74055
Store 707333 located at: 3030 S Sheridan RdTulsa OK 74129
Store 707330 located at: 3311 S. Elm Place Broken Arrow OK 74012
Store 707271 located at: 6301 S Garnett RdBroken Arrow OK 74012
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly quarterly and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products as needed to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Qualifications
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to read write comprehend and communicate in English
- Must be ableto read write comprehend and communicate in Spanish
- Must have a valid unrestricted Drivers License
- Must be able with or without reasonable accommodation to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours which may include evenings and weekends with or without reasonable accommodation
- Have at least a High School diploma or GED
- Have at least one (1) year off experience working in a delivery retail or customer service position
- Have previous work experience selling paint and paint-related products
- Have previous work experience operating tinting and mixing equipment
Required Experience:
IC
About Company
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purp ... View more