Bilingual Legal Intake Specialist
Little Rock, AR - USA
Job Summary
Join one of Arkansass leading personal injury firms as a BilingualLegal Intake Specialist (Spanish/English) the first point of contact for potential clients. If you thrive in a fast-paced high-volume environment and love providing exceptional customer service this is the role for you!
Key Responsibilities
Answer inbound calls for a multi-location practice
Make outbound follow-up calls to potential clients
Create and manage intake files; collect and record client information
Open new cases in case management software
Assist with administrative tasks: filing faxing sorting and distributing mail
Qualifications
Prior inbound customer service experience/call center experience
Strong problem-solving skills and sound judgment under pressure
Proficient in MS Office; type at least 55 WPM
Bilingual (Spanish/English) a plus!
Schedule & Benefits
Monday Friday 8:00 am 5:00 pm
Excellent benefits PTO holiday pay retirement plan and plenty of growth potential
Required Experience:
IC