Bilingual In-Clinic Family Welcome Associate
Richmond, VA - USA
Job Summary
Tuesday - Saturday: 12:00 pm - 8:00 pm.
Were seeking a motivated and friendly In-Clinic Family Welcome Associate to join our team. From greeting clients to answering phone calls youll be one of the first staff members our customers interact with so strong customer service skills are a necessity.
If youre interested in working as an In-Clinic Family Welcome Associate for us read on to see what were looking for.
- Greet all guests assisting them with their visit
- Address all client queries and concerns
- Answer all phone calls redirecting calls to the proper party as needed
- Manage incoming and outgoing mail including packages
- Monitor office supply inventory and order supplies including special requests from staff
- Keep a neat and tidy front desk area
- Check sort and forward general inbound emails
- Provide additional administrative support as needed including file management and making travel arrangements for executives
- Advanced proficiency in Spanish and English both spoken and written.
- Previous experience in a Front Desk Representative or similar role preferred
- High school diploma
- Proficient with Microsoft Office Suite
- Experience with scheduling and administrative software.
- Ability to use office equipment including printers fax machines and scanners
- Superb multitasking and organizational skills
- Great problem-solving skills
- A friendly customer service-oriented personality
- Fantastic communication skills
Required Experience:
IC
About Company
We are looking for a full time BCBA, Clinical Manager to lead our team here at Behavior Treatment & Analysis. The Clinical Manager is the Board-Certified Behavior Analyst (BCBA) who's responsible for oversight for an entire region of learners. The CM's role is to provide clinical supp ... View more