Bilingual Health Center Team Lead MA

Position SummaryThe Health Center Team Lead drives daily operations ensuring efficiency exceptional patient experiences and adherence to ACCESS policies and procedures. As a Superuser (MA or Receptionist) they provide expert guidance support staff development and uphold the highest standards of partnership with the Health Center Manager they assess plan and oversee activities to create a seamless patient-care Job ResponsibilitiesTrain mentor and support staff to ensure adherence to standards and best as a Superuser for EPIC and other key systems to improve staff provide leadership and deliver performance patient concerns support staff and ensure a positive new processes and ensure compliance with OSHA IDPH The Joint Commission (TJC).Optimize scheduling efficiency reduce patient wait times and overall service inventory manage supplies and oversee cash staff schedules assign tasks and lead daily within expert scope of practice and manage emergencies including servicing as Vaccine for Children (VFC) other responsibilities as assigned to support health equity school diplomas or equivalent (2) years healthcare experience and one (1) year as an MA (6) months as an EPIC (English/Spanish)Intermediate proficiency in Microsoft Office Suite (Word Excel PowerPoint).Working Conditions/EquipmentRequires local travel between clinical/health centers hospitals and community sites. A valid drivers license and proof of insurance are required when using a personal vehicle.