BILINGUAL CREDIT REPRESENTATIVE Lvl 1

Do you possess experience in collections and a genuine passion for delivering top-notch customer service while assisting individuals in need If this describes you please continue reading!

Professional the leading national accounts receivable management services provider currently has immediate openings for Credit Representatives. We are dedicated to transforming the collections industry one call text and chat at a time. We offer you the necessary training for success as you help people navigate challenging times. Are you ready to make a difference in the lives of others

At Professional we place great importance on how our team interacts with consumers. We aim to ensure that every interaction is both positive and productive. We are in search of individuals who are eager to join our dynamic team and genuinely want to assist others. Using state-of-the-art omni-channel communication technology youll have the opportunity to provide exceptional customer service to consumers through text live chat email and phone calls at every touch point.

The position is full-time 40 hours per week. After training start times vary with a ½ day Saturday rotation once a month. During the initial training hours are from 8am 5pm and onsite at our Springfield OR office.

What will you do as a Call Center Credit Representative

• Use state-of-the-art technology and communicate with Consumers via phone live chat email and text.
• We will train you to take inbound and outbound calls with utmost professionalism and courtesy.
• Navigate cutting edge Customer Relationship Management (CRM) software
• Learn negotiation and sales techniques applicable to all industries
• Negotiate payment agreements resolve customer concerns and help consumers get out of debt.
• General computer skills are required with the ability to navigate multiple screens and type 25 words per minute
• Good decision making skills are required.

Top Reasons to Join Our Team:

• A stable organization offering an exciting yet challenging employment opportunity
• Growth potential both personally and professionally.
• Comprehensive training to set you up for success.
• A supportive dynamic team environment and Company Culture.
• The chance to make a meaningful impact by helping people navigate tough times.
• Great benefits (Medical Dental & Vision Insurance) eligible the 1^st of the month following 60 days.
• We offer a traditional 401k/Roth Plan with discretionary matching.
• Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment)
• Paid Volunteer and Community Outreach Program that allows you to help others in the community
• Compensation begins at $18.50per hour depending on experience plus commission.

See what its like to work at Professional Credit by visiting our website at and checking out our video at: today and start making a difference with Professional!

EOE/DFW