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Bilingual Clinical Research AssistantFront Desk- Austin, TX (Bilingual Required)

The IMA Group


Job Location:

Austin, TX - USA

Monthly Salary: Not provided by the employer
Posted: 28 May 2026 (30+ days ago)
Application Deadline: 25 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Department:

Clinical Research

Job Summary

Description

Clinical Research Front Desk Assistant (Bilingual Required)

Austin TX

IMA Clinical Research is seeking a bilingual Clinical Research Front Desk Assistant to support daily patient coordination and administrative operations at our Austin research site. This role is ideal for someone interested in healthcare or clinical research who enjoys working directly with patients in a fast-paced team-oriented environment.

Whether you have experience in a medical office customer service behavioral health or administration this position offers the opportunity to build valuable experience within the clinical research field.
What Youll Do:
  • Welcome and assist study participants during check-in and intake
  • Coordinate appointment scheduling and manage incoming calls
  • Support research staff with clerical and documentation tasks
  • Help collect basic participant information and assist with interviews
  • Maintain organized and accurate records while ensuring a positive patient experience
Qualifications:
  • Bilingual required
  • Strong interpersonal and communication skills
  • Comfortable working in a patient-facing environment
  • Prior experience in healthcare front desk customer service or administration is a plus
  • Interest in clinical research psychology healthcare or behavioral health preferred
Why Join IMA Clinical Research
  • Gain hands-on exposure to clinical research operations
  • Collaborative and supportive team environment
  • Excellent opportunity for recent graduates or those exploring healthcare careers
  • Meaningful work supporting research that impacts patient care and treatment advancement
Join a growing clinical research team and build experience in an expanding healthcare industry.

The IMA Group is an Affirmative Action/Equal Opportunity Employer

Our Government Services Division supports local state and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers TPAs Public Entities and Employers and includes behavioral health and physical medicine specialty services working with a wide range of organizations within the workers compensation disability liability and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.

#LI-EG1#LI-ONSITE


Required Experience:

Junior IC


About Company

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Orchard Nurse Case Management joined The IMA Group in 2021, a recognized industry leader in workers’ comp, disability, liability and employer solutions.

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