Bilingual Automotive Receptionist Customer Experience Coordinator

Bilingual Automotive Receptionist / Customer Experience Coordinator Freeland Chevrolet Antioch TN (Nashville)

Now Hiring: Front Desk Receptionist & Customer Experience Coordinator at Freeland Chevrolet

Freeland Chevrolet a family-owned Chevrolet dealership serving Nashville Antioch and the Middle Tennessee area is hiring a friendly organized Receptionist / Customer Experience Coordinator to be the welcoming face and voice of our showroom. If you love working with people thrive in a fast-paced environment and want a long-term career with a stable growing company we want to hear from you.

This is a full-time on-site receptionist position at Freeland Chevrolet. No prior automotive or car dealership experience is required well train the right person.

Why Work atFreeland Chevrolet

Were part of Freeland Auto Group one of Nashvilles most respected family-owned dealership groups with a reputation built on integrity efficiency and exceptional customer service. We invest in our team because our team takes care of our customers.

Benefits & Compensation:

• Competitive hourly pay
• Medical dental and vision insurance (eligible after 60 days)
• Company-paid life insurance
• Short-term and long-term disability coverage
• 401(k) retirement plan
• Paid vacation and paid time off (PTO)
• Employee referral bonus program
• Career growth opportunities within a multi-store dealership group

What Youll Do Receptionist Job Duties:

• Answer multi-line dealership phones and route calls to sales service parts and finance departments
• Greet every customer and visitor with a warm upbeat and professional demeanor
• Direct guests to the correct department and introduce customers to their salesperson
• Notify team members promptly when their customers arrive
• Schedule and confirm sales appointments
• Support the sales and management team with light administrative work including memos correspondence and reports
• Maintain a polished welcoming front desk and showroom presence
• Maintain customer louge and ensure refreshments area is cleaned and stocked
• Deliver a five-star customer experience from the very first hello

What Were Looking For Qualifications:

• Previous receptionist front desk customer service hospitality retail or call center experience preferred (automotive experience is a plus but not required)
• Excellent verbal and written communication skills
• Outgoing positive personality and a genuine love for working with people
• Professional appearance and demeanor
• Strong organizational skills and attention to detail
• Reliable punctual and flexible with scheduling (some Saturdays required typical dealership hours)
• Comfortable with basic computer skills email and standard office software
• Bilingual - English and Spanish preferred
• Must pass a pre-employment background check and drug screen
• Valid drivers license and clean driving record

Ideal Candidates Have Backgrounds In:

Front desk receptionist hotel front desk restaurant host/hostess retail customer service call center administrative assistant office assistant BDC representative or similar customer-facing roles.

Location: Freeland Chevrolet Nashville / Antioch TN area. Easy commute from Nashville Hermitage Mt. Juliet Lebanon Donelson Antioch Madison Murfreesboro Smyrna La Vergne and surrounding Middle Tennessee communities.

Schedule: Full-time

How to Apply: Submit your resume today. Qualified candidates will be contacted for an interview.

Equal Opportunity Employer

Freeland Chevrolet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. We are committed to providing an inclusive and welcoming work environment for all employees.