Bilingual Administrative assistant

Job Title: Administrative Assistant II

Location: Henderson NV 89014 Albuquerque NM 87110

Work Schedule: Must be available for any 8-hour shift between 7 am and 7 pm.

Strict adherence to attendance and performance metrics is required.

Job Details

• Candidate/Supplier must provide equipment even though this is in office
• Candidates need to be bi-lingual (English and Spanish)
• This job is fully in-office and is in the Albuquerque NM metro area
• Work Hours: 9:00 am 5:00 pm local time Monday through Friday
• Additional Information
• Perfect for a student parent retiree etc.
• May have downtime
• Great opportunity to work with Allstate
• Potential to hire on as an Allstate employee if there is a good fit and a need
• Would know more around August 2026
• Potential to extend - will know more around Aug 2026

Key Responsibilities

• Assisting walk-in customers with payment processing adhering to prescribed Allstate processes
• Interacting with existing or prospective Allstate customers who visit the office in a professional manner to provide assistance or facilitate a virtual connection with an Allstate EA
• Completing basic administrative tasks such as routing mail and coordinating the calendar application used to schedule EA/customer appointments
• Utilizing Allstate and Microsoft Office applications to complete daily tasks
• Maintaining complete and accurate records as directed by their supervisor
• Completing special projects at the request of their supervisor

Experience

• 1 - 2 years of customer service insurance sales/service or office administration preferred.

Skills

• Problem Solving
• Calendar Management
• Clerical Skills
• Office Administration
• Detail-Oriented
• Customer Service
• Function Skills
• Technical Proficiency
• Microsoft Office (Outlook Outlook Calendar Word and Teams)
• Allstate technology (training will be provided for Allstate technology)
• Customer Service Skills
• Interacting in a professional manner with customers employees and Allstate EAs
• Problem Solving Skills
• Ability to address and resolve administrative and operational issue in a timely and efficient manner

Organizational Skills

Managing schedules and maintaining orderly records