BH Coach

The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the regions success including growth and development transportation water resources services for older adults and workforce solutions. ARC is dedicated to unifying the regions collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives the provision of objective information and the involvement of the community in collaborative partnerships.
As a member of the Innovations Team the Client Services Liaison (Behavioral Health Coach) will provide person centered coaching and health education to assigned clients and link them to resources and services that address mental and physical health needs so they can remain in their community. This individual will also utilize a person-centered approach to address barriers to social determinants to improve health outcomes and includes complex care coordination efforts across teams to address health conditions such as behavioral health diabetes and other chronic health issues.

This role is field-based and will include performing in-home consultation/assessment and care plan development for people with behavioral health needs. Reliable transportation is required. This is a temporary part-time role working up to 20 hours a week.

Schedule and conduct face-to-face or telephonic consultation and provide coaching support to assigned clients and/or their caregivers.
Meet with individuals and/or caregivers to complete needed assessments/documentation.
Determine clients unmet needs barriers preferences and goals while applying person centered principles; develop and implement the most appropriate action plan.
Conduct individualized resource research and identify appropriate resources to meet the established needs.
Make referrals and link clients and/or caregivers with the most appropriate resources.
Conduct needed follow-up and responds to client requests.
Communicate with community and health systems partners as needed.
Maintain spreadsheets databases or reports used to share outcomes and opportunities with management or external payors.
Present programs and progress to partners and other professionals as needed.
Complete reports with required documentation and prescribe contacts within required time frames.
Serve as a liaison with organizations and businesses in the aging services community; and
Perform other duties as assigned to support agency goals and objectives.

Bachelors degree in social work human services gerontology or related field and;
One year of related counseling or client advocacy or information/referral experience in area of assignment (such as mental health aging or disability services)
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above unless otherwise subject to any other requirements set forth in law or regulation.

Preferred Qualifications:
Masters degree in social work gerontology or related field

Knowledge of behavioral health substance abuse and long-term care services network.
Knowledge of Medicare and Medicaid eligibility and social service resources for aging population served including networks and community resources.
Knowledge of Elderly and Disabled Waiver and other Medicaid waiver programs.
Ability to understand and practice active listening techniques.
Ability to establish rapport with clients to elicit needs and match appropriate resources.
Ability to exercise confidentiality and maintain records and files.
Ability to organize tasks meet deadlines and manage and prioritize competing demands.
Skill in providing attention to detail in assignments.
Possess exceptional time management interpersonal and communication skills.
Possess strong collaboration and partnership development skills with internal and external partners.
Proficient in using database technology and Microsoft Office Suite (Outlook Word Excel Teams and PowerPoint); and
Ability to manage and prioritize complex competing priorities.

Additional Information

About ARC:

The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the regions success including growth and development transportation water resources services for older adults and workforce solutions. ARC is dedicated to unifying the regions collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives the provision of objective information and the involvement of the community in collaborative partnerships.

ARC Strategic Framework

Vision ONE great REGION

Mission Statement

The Atlanta Regional Commission fosters thriving communities for all within the Atlanta region through collaborative data-informed planning and investments.

Our Goals

1. Healthy safe livable communitiesin the Atlanta metro area.
2. Strategic investmentsin people infrastructure mobility and preserving natural resources.
3. Regional services delivered withoperational excellenceandefficiency.
4. Diverse stakeholders engageand take a regional approach to solve local issues.
5. A competitive economythat is inclusive innovative and resilient.

Our Core Values

Excellence A commitment to doing our best and going above and beyond in every facet of our work allowing for innovative practices and actions to be created while ensuring our agencys and our colleagues success.

Equity We represent a belief that there are some things which people should have that there are basic needs that should be fulfilled that burdens and rewards should not be spread too divergently across the community and that policy should be directed with impartiality fairness and justice towards these ends.

Integrity In our conduct communication and collaboration with each other and the regions residents we will act with consistency honesty transparency fairness and accountability within and across each of our responsibilities and functions.

Application Process:

The Atlanta Regional Commission is looking for individuals who enjoy working in a public service environment where the mission is to improve the quality of life for the citizens of the Atlanta serves as a forum where leaders come together to discuss and act on issues of regionwide consequence so it is important that our staff share the public entrepreneurial spirit that defines ARC.

As an Equal Opportunity EmployerARC does not discriminate on the basis of race color age national origin sex religion or disability.

To request a reasonable accommodation during the application interview or testing process please contact ARC at or Human Resources via email at .